As on topic as anything else here..

Sep 19, 2017 15 Replies

Docusign spit!



Barclays wish me to confirm my details for security reasons. Fair enough but the electronic form used is a pile of poo!



Date of starting self employment? xxx/xxxx so month and year? Any suggestions for a combination that might work? None that I tried. If it wasn't for the legacy free banking.....


If it's xxx then jan or Jan, feb or Feb etc.

How d'ye know it's them?

Hmm.. I didn't try lower case!

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If it actually is Docusign, then its a its authenticated and traceable. If in doubt just go to docusign.com and access the document directly from there.

The only wrong detail was that it said I was unemployed. I tried to change that to retired, but then it asked for my salary. Since I'm retired, I don't have a salary. Eventually, on the third attempt, it changed to retired, but it still asked for my salary. And date of starting self employment. I'm not self employed, 'cos I'm retired, see? I suppose I could enter my income, but why should I? It's none of their business, but if they really want to know they can look at the money going into my account, unless they think I receive cash in hand for services rendered, but it I do it's none of their business.

In message , Tim Streater writes

A follow on from their exhaustive sign in to pay a bill.

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Quite! My income was displayed as 50,001 which has to be an outright guess as there is only pension money going to that account.

Had this not popped up at the end of a normal payment session, I would have jumped out fast.

NatWest have advised not using stored log in addresses.

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Do you have a Barclays PINsentry unit?

In message , "Dave Plowman (News)" writes

If that is what it is called, Yes. Card reader for Barclays and another for NatWest.

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I believe that all banks use the same, but differently branded, card-readers.

Jonathan

Certainly the Barclays and Natwest ones are interchangeable.

NatWest and Barclays do. HSBC don't use card readers at all; they use these;

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One of the building societies I use requires the use of a small card with columns A-J and rows 1-5. You are asked for the letter/digit in three locations on the card.

replying to Tim Lamb, Ann wrote: Same problem nothing works

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