I just got my incinolet toilet repaired & now the fan works but the element is not heating up.

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I have to admit, have always been fascinated with the technology but was always afraid to try it. But as far as the heating element not working, it's a system that includes the element itself, a relay, a thermocouple, a controller that ties it all together and a timer that limits the time all this circuitry  it on. Any one of the elements of the control system can be bad or installed improperly.

Do you see lights on both the timer and the controller, more specifically the red light on the controller which means the relay is activated and the heating element is energized? if that light is on, remove the access panel on the side of the toilet and measure the voltage across the two ends of the heater. If you measure 120V across, the heater element is bad and needs to be replaced. If you don't see the voltage, UNPLUG IT FROM THE WALL and check the wiring from the controller to the heater terminal, make sure the nuts are tight and nothing is loose. If nothing is loose, replace the controller. See if the Incinolet parts diagram below can be useful. The phone number listed is the manufacturer 1-800-527-5551. Use if for troubleshooting help and parts ordering.

I am just curious, what was the extent of the repair you've mentioned? Do you know which parts have already been replaced?

Where do i get replacement parts

Garness Industrial products has listing for incinolet parts. 907 562-2933. tell them Brownie sent you.

I know this is an old post, but figured it may help someone. I had a similar issue, fan would run but element wouldn’t heat. The green and red lights burn solid on timer but the temp controller was flashing FFF. I contacted the company and they suggested it was the thermocouplin. I unhooked the wires to it and temporarily hooked them together to bypass it and heating element heated as soon as I touched the start button! Hopefully this may help you!