Yext referral service (a bit OT for home repair)

[Stormin Mormon]

I just got a call from someone, wants to sign me up with

as a referral provider. They want to send me calls for my business, and only charge me $17 per customer, for the online listing.

I glanced at thier web site, and can't figure out the nuts and bolts of how they work. Aparently, they assign me a "local" phone number. From what I can gather, people call that number, which is monitored by them. And aparently rings through to my number. They bill me for whatever sounds like work, not for tele marketers, and so on.

Anyone out there use this service? Is it worth the money?

[hrhofmann]

Sounds like a scam, how do you prevent them for biling for every Tom Dick and Harry, whether it results in business or is a crank call??

[hrhofmann]

That web site does not exist!!! Try reposting

[Stormin Mormon]

Don't know what happened. Something took the spaces out of my text.

[Stormin Mormon]

I'm also thinking some thing doesn't sound right. Supposedly they monitor for key words, and don't bill for crank calls.

[Hell Toupee]

According to a post on a web forum from a company that tried Yext out, Yext automatically bills you for _every_ call they send through to your inbox. Because they use software to screen the calls, some junk calls do get through. At that point it is up to you to report the worthless calls to have them removed. Otherwise, you are charged for them as good calls. And they don't do refunds.

[The Daring Dufas]

I see a revenge mechanism for use against certain business.

TDD

[Stormin Mormon]

Seeing as how each undisputed call costs $17, I can see that also.

[The Daring Dufas]

Me lets out a deep evil laugh. MUHAHAHAHA!

TDD

[Stormin Mormon]

I just heard from the Yext people. The cheerful, perky lady on the phone sounded just astounded that I didn't want to sign up. She "couldn't understand" why. I explained it, and finally told her it wasn't my job to make her understand. She closed with "I can't believe you don't want to grow your busines/CLICK!!!" and the line went dead. Aparently, they have a very low tolerance for rejection.

[BurnedByYext]

I was a YEXT customer and that's what they tell you to get you to sign up your business for their service. But then they charge you for every crap call whether it leads to a paying customer or not. I reported garbage calls that were unintelligable and the transcript they send with the call was so disheveled and contentless as to be hilarious... yet they insisted on billing me for such calls. YEXT IS A TOTAL SCAM. Run screaming from their offers. YEXT ONLY WANTS TO RIP YOU OFF.

_________________________ Message sent through

[Stormin Mormon]

Better home portal? Replying to a message from a couple months ago? I'm so not impressed.