But they can't re-package it as new packaging....
On some large items that may be correct, but on most items returned
to stores it is easy to resell the item as new. On certain types of items,
I now examine the contents before making the purchase. I've been burned
in the past when opening a package at home and discovering that the
item was a return which showed very obvious signs of abuse. Hell, even
a large snowblower which is returned can get wiped off and sold as a
"floor model" at full retail or nearly full retail.
I wouldn't buy any equipment from HomeDepot. They are cheats.
This past winter a customer was returning a snow thrower that he
only used 1 time and it died. They told him it would be repaired only
and it was going to take 5 weeks - in the dead of winter!
Jerk off store.
Stop. Think. Why does this store (and many others) now have
restrictive return policies on certain items? Think hard. Is the
phase "free tool rental" part of the store name?
There are a number of items which many retailers will no longer
allow you to return:
3) Laptop computers
4) Tile saws
5) Digital cameras or camcorders
6) Emergency power generators
Retailers just can't afford to become a free tool rental outlet for folks
who enjoy "buying" a tool and then returning it after the de facto
"free rental." Retailers are also concerned about dealing with returns
of physically large items which "don't work" because morons
can't read the owners manual. Their cost of handling and returning
that snowblower (which could work fine) to the manufacturer can
I spoke with a Ryobi customer rep this past week and he commented
on their somewhat large number of returned items, which Ryobi must
then sell at a discount as reconditioned items. Most returns, he said,
are the result of customers who lack common sense and/or reading
comprehension. Stall gas in small gasoline engines. Or kerosene in
small gasoline engines. Failure to mix oil with gasoline for 2 cycle
engines or failure to fill the oil crankcase on 4 cycle engines. Etc.
All honest and smart consumers share in the cost of enabling dumb
or dishonest consumers who abuse return policies.
You are RIGHT ON THE MONEY!
While waiting to return items at HomeDepot, I have seen SO MANY PEOPLE
try to return items just like you've said. Used on one job and return
it to get their
money back. Its about time that they say no more.
Nobody even thinks that when they cost the company money by taking back
rented equipment the money is then made back by jacking up the prices
on everything else.
There is nothing wrong with getting your equipment from small engine
shops, just because you bought it there doesnt alway mean that the'll
service it right away either. Around the first snow storm, they're
bombarded by the usual people who leave gas in the tank all year or
who never lubed/tuned it up. Serves ya right for not testing the unit
sometime before the first blizzard hits!
Mail-order from Northern Tools .. .. .. get one with a Honda motor & CAT
pump. Honda dealers are everywhere (not that you should need one ..
they are absolute workhorses) & CAT pumps last forever. Cost is a
little more, but the value is tremendous.
Michael Bushey wrote:
Michael -- I'll offer a little different viewpoint -- I now have three
pressure washers -- a 2500 psi unit I bought from Home Depot, with a Briggs
& Stratton engine; a Sears Craftsman 2500 psi unit, and one more.
I bought the HD unit to have a robust capability to clean driveways, decks,
siding, etc. I used it a few times, changed the oil, and then got wrapped
up in business and didn't use it for about six months. The next time I
pulled it out it wouldn't start and needed the engine overhauled due to lack
of use. I couldn't wait (and my wife worked at Sears) so I bought a second
unit, which I use intermittently for heavier-duty uses. Drag it out, check
the oil level, refuel, etc. Fire it up and use it. Also got the HD unit
But last fall I saw a Husky electric pressure cleaner -- 1400 psi -- for
$69, including soap injector and a floor cleaner attachment. I didn't see
how I could go wrong for $69, and bought it. I use it ten times for each
time I pull out the heavy duty units. It's about half the size of a
canister vacuum cleaner, light and easy to move around, quiet, shuts off
whenever I stop spraying. I use it everywhere -- cleaned the driveway,
washed out the garage, did the windows, washed the garage doors and stucco,
cleaned the deck. I don't have to be quite as careful about damaging wood
surfaces, and it's much easier to use than the gasoline-powered models.
Right now about the only time I use the heavy duty machines is to make sure
I exercise their engines.
Some day I'm sure the Husky unit will start to leak around the seals, or
have other problems, and rather than repair it I'll just dispose of it --
and probably buy another. But the $69 purchase price was less than the
engine overhaul on the gas unit, and I don't have any gasoline refill costs.
I guess what I'm suggesting is that you take a good look at your
"requirements" and make sure you really need the size and expense of the
larger units, and that a smaller, less expensive (and perhaps shorter-lived)
electric unit won't meet your requirements. -- Regards
Do you have a Sherwin Williams near you? They have one powered by a 6-3/4
hp B&S for $299, also have more professional models for more.
Check out page 2 &4 of this link.
I work for JD in a delivery aspect. We run our equipment, and I do not
think very highly of their engineering, especially on their skid-steers or
There isnt anything wrong with Home Depot. Its how you use and
maintain the equipment. As for Ryobi, its a cheaper line.... Take a
look at the pump and see who makes it. If its some off shot make, i'd
stay away. Finding parts might be an issue.
You can always go on the net and do a search or two on the pump brand.
The better ones at HD are the Honda GX series motors and generally have
a decent pump on them. (I prefer little giant pumps myself)
The fittings and hoses are important. I have a Karcher with a Honda
engine, purchased at Costco for $300. The hose and fittings were very
low-end. The hose lasted about one year. I purchased a much heavier
duty (and longer) hose, as well as quick release fittings, and I am
much happier with it. I also purchased a hose reel (from Sears) which
makes storing the hose a lot easier.
Home Depot does not have good quality pressure washers. I would avoid
them. The Sears pressure washers do not have the Honda engines.
If you use it a lot, buy the commercial grade, not the residential
grade machine. Though my concrete contractor uses the same Karcher
model from Costco that I use, and uses it a lot more than I do.
Thank you all for this thread. I am going to buy a pressure washer from
Northern Tool, a 5.5hp Honda GX OHV engine with a Comet pump with ceramic
plungers. I have learned much about big item retailers from this group,
Without going through every post in this thread, this one may have been
recommended already. I bought a Devilbiss model PWH "PowerWave" 2500
from Sam's club several weeks ago for $298.00. Honda 5.5 hp, 2500 psi
and 2.5 gpm. So far it's kicked ass through 3 coats of 25-30 year old
paint on a patio slab I'm cleaning up. Well worth the minimal cost and
great for homeowner use.
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