Tool Purchase Ethics?

[Bob]

In my state, a retailer who doesn't give cash refunds must post a sign clearly stating their policy.

[Oren]

Please include a sanitation policy.

Oren

"My doctor says I have a malformed public-duty gland and a natural deficiency in moral fiber, and that I am therefore excused from saving Universes."

[mm]

He only works there. He may not care about their money.

But even if he does, it's hard -- it's not good for him -- to get exorcized about something he can't do anything about. It would be impossible to hold the job if he did.

And he's only one person.

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[Dr. Hardcrab]

If you noticed, Circuit City (and Best Buy) had the same problem:

Around Superbowl time, everyone was "buying" big screen TVs and then returning them after the Superbowl. Hey! It was like renting a big screen for FREE for all your friends to come over and watch the game. Take it back and get your money back. Well, they got wise and started charging a "restocking fee". Not too many people did it any more....

[Ross Mac]

"In my state, a retailer who doesn't give cash refunds must post a sign" Yes, Bob....if you would believe it...there is a sign behind the register, on the counter and on the reciept... You think I am following the law?....I would say that the customers are the ones in question....Ross

[Ross Mac]

I guess I should say..."You Got The Picture Hardcrab" ....Ross

[Dr. Hardcrab]

I bouhgt a video camera once that fell into the same catagory. Someone had bought it to take on a cruise and then brought it back. Free rent? I don't know. I think if i paid good money for a camera, used it, and then wasn't happy with it, I'd bring it back too. Matbe so on a big screen TV too. But I would bring it back and get a different model or somthing.

Funny thing was: Circuit City used to have free in home deliver and set up.

"Hey honey. Since the guys are coming over for the Superbowl, I'm gonna get a big screen TV from Circuit City. Don't WORRY! It don't cost nuttin'!!!"

(Not sure if they had free pick up for returns)

[calhoun]

The original poster must have be the guy I saw at Home Depot on Monday Dec

26th. He was returning a Christmas Tree.

[Dr. Hardcrab]

LOL

"I received this as a gift and I do not want it...."

[Doug Miller]

We have a local junkyard with that policy posted: a large sign behind the counter stating "NFCR".

[mm]

You do know that Halloween is the biggest cause of death among liars, right?

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[mm]

====You do know that Halloween is the biggest cause of death among liars, right?=====

Wait a second. Do you mean that 7 people said they had passed away, and more people gave other excuses?

Or only that 7 people tried to return costumes and some of the 7 sadi that the person had passed away?

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[Ross Mac]

One by one they came in with their excuses that they thought the return policy should become void.....Like I said...7 folks claimed that the folks that were going to wear the costumes had passed.......Now, what would you do?...Maybe one of them were honest but a policy is a policy....Like I tell them...It's on the wall, it's on the counter, it's on the receipt and we warn you during the transaction.....What else can you do as a retailer?....Abuse costs retailers a considerable amount of cash...It has to come from somewhere....that would be us....Ross

[mm]

That's what I thought you said. Then I thought, Nah, must have been 7 total including other excuses. I was right the first time.

Of course they are lying. I'm not in business and I wouldn't be good at it.

I guess I would tell them that ( if he wore it before he died, he's used it, and so he can't return it, and ) if he hadn't used it yet, there's no reason they can't give it to someone else next year.

That assumes that he's telling the truth, but he still can't return it.

I guess for business and personal reasons, it's best not to call them a liar.

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[Ross Mac]

You should just TRY to explain store policy to the public.....Gave it up since all they will do is argue and claim they know better.....take care, Ross