I bought a dishwasher from sears on a transfer sale. I live in Tn & was to be installed in Florida. I asked sales clerk in Florida ( calling from sear store) if was in stock & when could install, immediately was reply. I paid with check, big mistake.This was a rental condo in Destin with guests in it & right before July 4. Three days later no dishwasher, just got to sears store ( sez clerk ) installation a week away. So I cancelled contract , got maintenance man to go borg get on e & install. Asked sears clerk how to get my check back. He sez "Sears will issue a refund check but not send it to me, will only send to address of installation. " No matter how hard I tried could not get past clerk to manger or higher up. So I stopped payment on check. Get letter from a collection agency they bought check from sears & I owe them $$$$. Did not matter that I did not receive merchandise, told me to prove it. Sears clerk would not provide a proof of cancellation . Remember ' clerk in Florida & I am in Tn. & Tn sears clerk just shined me on' Called a local T V station they got involved & got it cleared up. Asked me what I learned " Don't pay with a check, use the plastic instead." T V people said manger of Sears store treated him like crap ,I said 'How you think they treated me?'
Michael Lane
It ain't bragging, if you can back it up___ Dizzy Dean