I bought lifetime guaranteed windows, for as long as I own my home. The
installer Swingline Windows of Pittsburgh Pa stressed to always call
them, never reynolds the window manufacturer.
well reynolds went out of business:(
My lifetime warranty became 10 year full warranty, then 10 years pro
rata declining 10% a year:(
At 10 years I needed a couple fogged windows replaced:(
Swingline ignored my repeated calls for 6 months.
My BIG problem was these windows were to the front of house and I have
4 dogs. So it was a security issue. Had to board up windows, took units
to pittsburgh window and door. less than a 100 bucks fixed the problem.
hassle was boarding up windows.
swingline isnt going to like me at the coming home show, I will
embarass them when their booth is nice and busy. might even set up a
website dedicated to their poor custonmer service.
i wouldnt of minded paying for the glass or a service charge, again
dogs were problem, couldnt leave them locked in basement all day.
lifetime warranties are smoke and mirrors.
i would of replaced the glass myself but the screws were rusted in
place, window company didnt break anything:)