We installed a $300 Pegasus Faucet in 2005. Last week (while on
vacation) the connector for the cold water apparently failed and
caused $60,000 damage to the house.
1. The plumber indicates that the wire-weave risers are both not
typical of quality faucets, and not as reliable as typical copper
2. While Home Depot said that Pegasus is built by American Standard,
AS doesn't seem to agree.
3. Has anyone else had problems with a Pegasus faucet failing?
I've never seen a faucet that used "wire-weave risers". I've installed a
couple Pegasus faucets and they had the normal copper connections.
I suspect you are referring to the overbraided flexible supply lines
that connect from the supply valve to the inlet risers from the faucet.
These supply lines are not part of the faucet and are not made by
Pegasus or AS. If the labels that are normally on these supply lines are
not still in place you may not even be able to identify what brand they
I haven't opened the package for every faucet ever made, but I've installed
a few faucets, and none of them came with risers. I had to provide them. If
they failed, I wouldn't have blamed the faucet manufacturer.
The connector you mentioned - is it part of the riser, or part of the faucet
Now that I think about it, I recall one faucet that did include some
flex lines from the manufacturer. It was a faucet that accommodated
variable hole spacing and had two separate valve units (hot and cold)
and a spout unit, and flexible lines were provided to connect them. The
supply lines were not provided however, and the lines that were provided
could not cause flooding while away since they were located after the
faucet valves where they would not be pressurized.
Do you still have your receipt from whoever installed that faucet for
you two years ago? It may contain separately charged line items for
those flexible "risers" giving the name of their manufacturer.
Unless you can prove that the particular brand and model of riser which
failed has a documented history of early failure, I wouldn't hold out
much hope for you and/or your insurance company getting any compensation
from its maker. I'm thinking your chances of nailing someone over the
failure are two, slim and none, and Slim rode out of Dodge yesterday. <G>
I agree with your plumber that properly installed solid copper risers
have a better chance of lasting "forever", but the braided risers have
been available for many years now, and if they burst frequently and
caused a lot of trouble I think we'd have heard more about it by now.
I'd spend the few minutes it takes to check with the building inspector
in your city on the very slim chance that installing those kind of
flexible lines might not have been permissible in 2005, in which case,
the installer, if he has assets/insurance, might end up having to pay.
Just my .02,
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