Hello,
I moved into my house in February 2009. The people who had it before me only bought it to fix it up. They purchased it in August 2008. During that timeframe they install new faucets everywhere in the house, including in 3 bathrooms. They used the same model of faucet in all 3 bathrooms.
It is located here:
I eventually took apart the cold water handle to check the inside of the faucet. Everything looked fine to me (I'm no plumber though). But I didn't expect anything out of the ordinary because it is less than a year old. I put the cold water side back together and turned the valve back on underneath the sink. It turns out that I ended up making it worse because I had a steady stream of water coming out of the faucet without even turning either the hot or cold knob to the open position. So at that point I just turned the cold water valve to off and went without cold water. It would still drip but it wasn't as bad and it wasn't increasing in frequency.
This past weekend my parents came over and looked at it. We found the water valve in the basement for the hot water for that faucet. We turned it off and did the same thing as I had already done to the cold water valve for the faucet. We didn't find anything wrong (didn't expect to because it is new) and put it all back together. Now the faucet drips more than it did before (but not a steady stream) and I can hear it now as the water falls down the drain. It is very annoying. And I don't think it can be an issue of water pressure destroying the valves or anything like that because the other faucets are not having trouble.
What could cause both the hot and cold water valve in the faucet to be bad already when it is less than a year old? Is the main spout at fault? Is the only remedy to replace it? The American Standard website says the faucet is exclusive to Home Depot. I didn't buy it but I should still be able to get a replacement through the lifetime warranty, correct?
thanks for any suggestions