OT While I was on vacation, my wallet was stolen, I reported it, and when I got home I went through my mail and there were two letters from the bank, each with a credit card, with the same acct. no., exp. date, and 3-digit code. Probably delivered on the same day. I must have activated both of them when I called, because all the numbers are the same.
Is this what they do when 2 people use the same card? The cards are identical? But do they send them in separate envelopes? And I didn't have two cards before.
This bank says it's one of the biggest in the country but it seems a little mixed up. When I've tried to do anything on Saturday night, the system is down for maintenance for hours, until maybe 5AM ET. This time when I tried to report the card stolen, it was also Saturday night and it was down for maintenance for hours. Similarly, the phone number was "down for maintenance". I doubt they do any maintenance of the Report Stolen Card part of their system, and they should have a separate part of the system that does nothing but that. I was lucky to have a place that would let me use their phone over and over, and it was still a big nuisance to keep calling them.
That's why I'm especially suspicious that sending me two cards in two envelopes is weird, perhaps.