They are saying that I can buy a battery backup for my phone so if the power goes out I will not loose phone service. The battery is 40 bucks and they say they can come out and install it for a fee.
I already have a UPS on my computer and I already have my phone plugged into it.
What Spectrum doesn't tell you is that when the power is lost in the area, the cable, phone and Internet go down and your personal battery backup is useless.
That's too bad. As long as some treehugger's half-dead Maple tree doesn't tip over and knock down the cable line, Comcast's phone/internet/tv continues to work just fine during power outages.
My own stuff is powered by a 16kw Generac.
What ever happened to the old phones that ran strictly off of the phone company's supply? Would one of those still work? The phone company would have their own backups if memory serves.
Verizon took out copper to my house and put in a FIOS line which includes a battery backup. Works fine buy you have to plug in a phone that otherwise does not need power.
A home generator will power back my Comcast triple play unless the storm was bad enough to take the cable along with power lines.
An old phone would not work. The battery is for the modem power supply and modem pulls the phone service from the Internet.
On 01/20/2017 5:42 AM, Dean Hoffman wrote: ...
Well, if you still have Cu, it's just as always was (just came off 24+ hr off power, phone still live)*. If they've gone fiber I'd presume it is also as reliable if not more so, but don't know that for fact.
(*) Turns out, our farmstead is off center phase while nearest neighbors are on one of the two outer phases. Ice melt caused the center phase carrier to hit one of the other two and condition didn't clear quickly enough for automagic reset so the line protect opened on that phase. So, we were out while they were still on excepting for the brief moment. Since ice storm was so widespread, took the day before crew got over to reset...of course, didn't help on response time that I presumed initially that the whole area would be out given the severity and that they'd get notification so didn't call myself. Wasn't until evening that first afternoon that then could see lights at neighbors were still on realized it was only us affected...
Sure it would, if you still have copper wire service from the local phone company. But it sure sounds like Seymore is on VOIP, not copper.
dpb posted for all of us...
Sucks to be you. Off center phase is a mental term which you qualify for.
Yeah, but it's good to have a battery anyhow, because that way you have a battery.
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