maytag lat 9416 aae washer

[redtp1]

I have a maytag washer and I was told by maytag customer service that the mounting stem seal kit was not covered under the warranty when replacing the transmission. I would have to pay for the stem seal kit and the tub bearing kit. I read on one of the postings that someone posted that is was covered. I was wondering where did they get this info. Any information would be appreciated.

[ng_reader]

An old trick. Call back, tell the person you are speaking to that the last person you spoke to said it WAS covered and stand your ground. Basically it's a white lie.

[buffalobill]

this is a great appliance repair site: