I have been a homeowner, mostly up North for the past 50 some odd years. My family is in the construction business so I know a little about building and maintenance. I have used Ice Melt on my driveways and steps for many, many years without a problem. I know not to use rock salt as that would deteriorate the concrete. I live in North Carolina now. For the past five years I've purchased Ice Melt from Lowe's and have not had one problem. This year they had a product called "Ice Melt and Traction". I asked the associate what the difference was from what they used to carry. He told me it's the same with sand added to give better traction. I read the label very carefully. It said "Do not use on concrete that is less than 1 year old or not cured. Concrete should be sealed". Well, my concrete is 5 years old, cured and not only is it sealed, I sealed it with product recommended by Lowe's. As you can guess, the concrete flaked. I went to the manager at Lowe's and he instituted a claim. The manufacturer denies any responsibility. Lowe's sent them a 'demand' letter stating that according to their agreement the manufacturer must assume liability. I didn't hear for awhile so I called Lowe's back. In a nasty tone I was told by their office that Lowe's does not warranty any products they sell and is not responsible. All they'll do is refund the money I paid for the bag of ice melt. I asked if this was their policy on everything they sell and they said 'yes'. I will be taking them and the manufacturer to court. Whether I win or not is not important at this point. I just want everyone to know that when Lowe's tells you to email " snipped-for-privacy@Lowes.com, they really don't.