They come with an allen wrench shaped sort of like a crank. These tools
usually get tossed in the kitchen junk drawer and years later, nobody can
identify what the thing is for. You put the wrench into a socket on the
bottom of the disposal and crank in whatever direction helps to free the
thing. Have you tried this? And, if you reach into the disposal, are all the
pivoting hammers free to move, or is there something wedged in there?
Maybe you've tried this already.
All the disposals I've had come with a allen wrench. You can access the
rotor from inside the sink cabinet and try with the appropriate size allen
wrench to break it loose. It has worked for me on more than one occasion.
All the advice above is in line with my experience. Mine has frozen up
a couple of times over the years and the wrench did the job. With mine
I had to work the wrench back and forth a bit, then hit the reset
button. If there is a reset button and you don't use it, of course the
wrench by itself will not get it running again. Do try these things in
various order (really trial and error) as that is what it took for me.
I also got in there with my hand and carefull removed everything I
could find. One time some broken glass was the culprit.
What you mean is nothing VISIBLE is wedged. Could be a piece of something
that got down the side and has it so jammed, but it is not seen from the
What I can tell you is that brute force will not fix it. You may get lucky
with a gentle rocking of the wrench back and forth. If it moves at all,
they you may find the culprit down on the side of the base plate.
Besides allen wrenches, did you check for a reset switch? I know that
sounds too simple, but mine "froze" once & all it took was a push on
the button. I was delighted. I hate replacing plumbing fixtures.
There were a bunch of these made with bad seals.
Water got under the seal to the motor eventually locking them up
I think the model was a 333 or 444.
As I recall they came with a 5 year warrantee. I couldn't find the
I called their 800# & they sent someone out & replaced it, no
Also extended the warrantee for another 5 years.
I wonder if this could be your problem.
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