The Stucco site is not a help forum, it's an
*advertising* forum that invades real forums (like "alt.home.repair", part of "usenet") parasitically in order to generate free advertising for itself, which continually advances its search engine placement, thereby increasing its own revenue through its click- through advertising commissions.
So the first thing you should do is write them an email and tell them to quit spamming.
Then try to find your way here through proper channels. Please do a google search on "Usenet" and post the regular way.