I ordered three doors on-line from Home Depot and had them shipped to the store that is about 5 miles away. The doors were about $5 more per door than the lumber yard charged. I elected not to have them shipped directly to my house because the freight charge was more than the cost of the doors! I will have to borrow or rent a truck to get them home from the store adding to my cost.
About two and a half weeks later I was contacted by the Home Depot store to let me know the doors were finally ready for pick up. I arrived at the store, arranged to rent their truck and moved the truck from Its' parking space to the door where I was to retrieve the doors and was shocked at what I saw!
The doors were sitting on one of their carts with absolutely no protective packaging what so ever. The edge of the veneer on all three was damaged, there were black marks that may or may not have sanded out before sanding through the veneer and there were gouges on two of the three that were presumably caused by sliding something across the doors. All in all, the doors were junk.
When I pointed this out the clerk asked, "Do you still want them?"
The last doors I got from the lumber yard, when delivered, had several layers of cardboard packaging that protected them during shipment. I'm surprised no one noticed the plume of smoke rising from my back yard when I disposed of them.
Another 15 or 20 minutes later I was given a refund for the order and a refund for the deposit on the truck rental. Now I'll have to order the doors from another location for an even higher price.