Bought a dryer online this morning... without going into detail, I
overcame every obstacle HD used to discourage it.
Went through a dog & pony show of selecting a store by virtue of their
inventories. My HD around the corner, luckily, or so it seemed, was
purported to have 1 "in stock", while other stores within 10-20 miles
were indicated to have 2 or 3 or none.
I couldn't complete the order w/o specifying a delivery date, but I
figured I'd just run over and pick it up and called the store to say
They seemed stunned and nearly speechless to hear I had somehow come
to the k00ky conclusion they stocked dryers at their store.
I listened as it was patiently explained to me as if I were silly that
all that kind of stuff was at a local warehouse, they didn't have any
dryers you could actually buy, and take home.
On the bright side, it only took 5 minutes to cancel the order by
phone, not including tracking down my glasses to decode 800-HOME-
If only their customer service were so good on the front end...