Are you really that retarted? So you think installing a unit half the
cost, twice, is better? What about the installing labor cost? Your
economics thinking is a little warped. If you are purchasing Goodman
equipment wholesale and can get parts wholesale and do your own
repairs then I can say, YES, Goodman would be a good buy for you.
Personally, I wouldnt have a Goodman in my home. Do I sell them? You
bet your ass I do. If someone insists on a cheap install, Im happy to
help and they get a Goodman. Instead of them getting the standard "One
year free service" by us they get the 90 day warranty. Why? Because
its going to break. They want cheap, thats what they get. You want
something better, I can do that too. The customer is always right and
I give them what they want.
You know,... you guys keep stressing how important
the installer is.
And then you only give a 1 year warranty on your
"better" line? Is it the equipment or your
installers that you don't trust? The company I work
for gives 5 years on Goodman. They(Goodman)
warranty the parts and I guess my boss just has
better guys doing installatons than you do because
he's not losing any money. Go figure. BTW, there
are exceptions to the warranty such as filters and
Not only that, but I think their arguments would have a bit
more credibility if they were more civil when presenting them.
What I've read here doesn't exactly inspire confidence in these
The e-mail address in our reply-to line is reversed in an attempt to
minimize spam. Our true address is of the form email@example.com.
They give 5 years warranty on labor??? I find that hard to believe unless
they charge extra up front. We are pretty generous by giving 2 years. Parts
are 5 years, and then whatever the manufacturer offers (10 years on
compressor, limited lifetime on heat exchangers, etc.).
5 years on what? Parts or Labor or both?
5 yrs parts is standard on most everything.
Labor is up to what the installing company wants to do. Standard is
usually 1 yr from the installing company. I choose to do 90 days on
Goodman because of their quality. The units are ok but they are cheap
and they are cheap for a reason. If the customer so wants, I can offer
them a 5 or 10 year parts and labor warranty on most all equipment.
Customer is always right.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.