Yes, I have the same problem with my profile dishwasher. It works properly
but doesn't drain either properly or completely. RESULT the dishes are
always cleaned with somewhat dirty water and the unit is left with a full
I have called GE in the past and they told me to push the ON switch, wait 5
seconds and push that same ON switch again. They say this will drain the
unit without putting any more water in it
I have been doing this for about four years when occasionally the unit
doesnt drain but suddenly this tactic has stopped working. GE just tells me
to call out a repairman (TRANSLATION: Pay us more than the unit is worth to
repair it) I am a bit reluctant.
Does anyone know how to get this unit to drain please or do I have to undo
all the screws in the back, laboriously take the basket off and laboriously
try to clean all gunge out of the place where GE didnt bother to put a
filter? (I should add that I Have TRIED not putting anything in which would
clog up that basket so I suspect that isnt the problem)
I'm going to cross-thread bigtime here.
I posted a similar? issue a bit back, on a dishwasher I'd bought used
(yes, mistake #1).
After jeff was the only miracle worker out of many who identified which
part I was missing (a boost pump), mine ran, but didn't drain all the
In the meantime, I put down engineered hardwood floors in my kitchen
(cross-thread #1). I put them under all appliances, but since my
kitchen will never change its configuration, left the cabinets the heck!
Then I took the dishwasher out to the porch and had my way with it.
Unscrewed anything I could find, poked around, and found two things -
one small (1 cm) shard of glass, and one small piece of paper towel
across a tube connection. The piece of paper towel was potentially
blocking a waterway, so I had hope yet that I might have made a
Screwed it all back together, brought it back in the kitchen. Plugged
it in, but left it out of the cabinet, so I could watch it. Good thing
... I had attached one side of the two 90-degree tubes at the wrong
port? on the main pump, and got blasted in the face with hot water.
Like a good scout, I had plenty of towels and a bucket at the ready, but
of course some water soaked into my NEW WOOD FLOOR!!! Not to mention a
few other little leaks from underneath the unit, where I'd probably not
cranked down on clamps hard enough.
Quite pissed at myself, tucked the tail between the legs, went to the
Big Box, and paid up for a new one. That is the outcome of my
dishwasher saga (cross-thread #2). I hope it's been entertaining, at
and like a stoopid consumer, the new one is another GE Profile. It had
a good rebate on it and promised to be Quiet, which it is. But now I'll
have to cross my fingers on the draining issue ...
I too have a brand new GE dishwasher, although mine is a Triton. This
is the first really quiet dishwasher I've ever owned and I just love
it. We have tile floors, so the house is a bit echo-y and sound
really travels, but we can hardly tell that the dishwasher is running.
I'm now ready for the 15-year-old dishwasher in my other house to
break, because I've been spoiled now and dislike the noise this old
My double oven unit is a GE Profile, by the way, and seems to work
very well, but we've only been in the house for a month, so it's early
days yet. The builder, Del Webb/Pulte, has some sort of sweetheart
deal with GE, so my choices were limited.
Mary Shafer Retired aerospace research engineer
I sometimes wonder why GE doesnt bother with proper filters in their
dishwashers as all these problems seem to be casued by something which
should have been caught in a filter while the cycle is running finding its
way into an area where it can cause damage. Like an impeller in a drain pump
or an exit hose of some type. And their policies on repair costs are
prohibitive at the moment.
Living in New York has its upsides and downsides. The downside is that no
one really wants to come out to repair anything without ripping you off
(yes, it'll cost $90 call out charge and then 45.5 cents per minute plus any
parts we can find we need plus the call out charge again when we see that we
forgot to bring the part you told us was most likely in need of replacement
plus tax etc plus the furtther per-minute charge to take it apart again etc
etc) while on the upside there are always LOTS of people who are replacing
whole kitchens with perfectly serviceable units in them from which one can
take the dishwasher). I suppose if I cant repair this one I will replace it
with the next Miele or possibly Bosch I FIND.
I do find it slightly suspicious that GE dishwwashers work properly for a
while, then diminish in effectiveness after a year or so, then stop working
completely. When I managed to call out aservice agent under warranty, he
said that in places like New York with slightly dirty water, the drain hose
becomes blocked every time anyone does work on pipes in the neighborhood and
anything flushes into the water line in any way. Isnt that just a sign that
they KNOW that they need a proper filter?
Yes, it's pretty definitely the same problem I have been having for four
years, only worse: Despite that impeller NOT being blocked, something has
got through and is preventing the drain from draining properly. Not sure
what a vacuum breaker is but I should probably take the lower front panel
off and get the drain hose off. This isn't easy, is it?
BTW the washing machine drains through to the same place under the sink and
yesteday it stopped draining as well so it must be a MAJOR blockage in the
drain hose or (a kink suddenly appearing at) the place where it drains into
the central drain under the sink?
Licensed to Quill
GE, Whirlpool, Maytag and every other company make appliances foe the
MASS MARKET. If certain parts of the country, ie NY, have ,say, hard
water which causes problems in washers and dishwashers, They are not,
nor should they be held responsible for pipes cloging and etc, There
is no filter made that can stand up to very hard water conditions. The
only thing you can do is install a water treatment system in your
house. If these companies could add a filter, they would have to
charge more for units installed in that area of the country, Then
people would be complaining that they were being "profiled"
because of the area they live in. Eventually, causing the price to go
up to satisify the minority. When bottom line is the most important
thing these companies think of, you can see, your S.O.L.
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