All failed over time even given the supposed "2 year manufacturer warranty." I threw away the packaging & receipt long ago so returning is problematic.
However, had I kept the packaging & receipt and returned the failed parts to Home Depot within those two years do they send them back to the manufacturer who then perhaps runs a failure analysis on why they failed so they can make better parts that don't fail on someone else?
Or do they just throw them away and keep making failure prone parts?
Brass holds up. Whatever metal they're using does not. It corrodes until it falls apart. Yet brass holds up just fine so it's whatever metal they used. The two part female design usually leaks before the one part male does. But both corrode to the point that the threads shatter off over time.
The problem with the Home Depot Orbit plastic hose mender kits is different. Surprisingly the plastic male connector holds up well but the female connector always shatters over time. In all cases above I've tried multiple sets so it's not just a bad batch.
It's either a choice of a bad metal or too thin of the female plastic.
But my question is had I returned them would they have looked at it for redesign so the next person who buys them doesn't have the same problem?
I needed some garden hose of the right length to go with the quick-connect I posted about weeks ago. I used one of those ends with the 2-part plastic clamp like you posted and the hose shot off the connector. This particular hose was thinner, or older, than some. Next time I used an all-metal hose clamp like is used on GM cars and I could make that much tighter.
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But other than not being able to clamp it on tight enough for one or maybe 2 of them, I've used 3 or 4 of those hose ends that gave you trouble and they haven't given me any trouble. Most were bought at least 3 years ago, some 8 years. Except the brass one was bought this year, however that's the one where the the hose shot off, so it didn't get used much.
I ended up buyign a 10' hose. That's another advantage of the online-buying. They had 10', 3' and I think someone had 8' hoses, things you would never see in a store. Maybe you could get them to look in a paper catalog and order it for you, but I'll bet demand was so low they didn't even make many things that couldn't be mass-advertised nationally.
I used to wonder what happened when you returned something to Kohl's for Amazon, but the second time I returned something (in 10 years) I went to UPS and watched her put eeverythign in bags with labels to send to them, so I suppose they do.
I got my refund a couple hours later, when she hadn't checked afaik if what I gave her matched the paperwork, and she certainly didn't check if the ones in boxes were complete or worked (though they are and do.)
It used to be that finding the right storage bin would have been very time consuming, making it more reasonable for Amazon to scrap it or sell lots of "lost property" to the kind of guy who would then sell on ebay (there are still Radio Shack products sold on ebay.)
But i suspect they do something like the Baltimore and Baltimore County public libraries do now. Each book used to belong in a branch and if you returned it to a different branch, they had shuttles to take it back where it belonged, even though it must have taken several days. But now there is a computer entry for every book and when they take it back, they keep it wherever you took it and the computer knows where it is, in case someone wants it from the catalog and not from a shelf.
It doesn't seem v. hard to do that with Amazon parts, even if they are scattered all over the country.
Yes, seems likely.
BTW, that quickconnect I asked about that leaked, I finally found my container of O-rings, but not before I bought a 2nd one. I had 10 sizes of 0-rings, mostly one of each, from one bag I bought 20 years ago, and I had exactly the right size. If anything, it fit better than the 2nd one but that one was installed already so I returned the first one, in better shape than they sold it to me.
For that matter, you can't easily tell it's been opened either.
But this situation is less likely than what you said.
The statistics course I took was slanted toward engineers. Part of it was an analysis of how many samples you had to examine to ensure only N% of the output was junk. N was not 0% but was determined by the cost of the QA operation versus the cost of replacing faulty widgets. That cost was calculated with the assumption that at a given price point the consumer wouldn't bother returning the widget.
Short answer: if making failure prone parts is more profitable don't expect a change.
The term "Market Driven Quality" was coined in the 90s to reflect that. Basically, provide no more quality than the customer is willing to pay for. I only buy plastic fittings here and just plan on replacing them every few years.
With a worm screw clamp you can cheat but if you are using a barb too small for the hose that 2 part clamp is not going to work ... but you know that now.
Maybe it wasn't the right size. I probablay could have sanded off some of the mating surface of the plastic clamp to make it smaller.
My next step was to buy a fancy non-kinking, non-twisting 10' hose, which also bends better just like they said it would.
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's in Spanish for me. Is it for you?
I don't know how to get back to English. Never mind. I found a drop-down box next to the US flag next to the search box. Hmm. Amazon sent me an auto-confirm email when I set it to Spanish, and again when I set it back to English, but I never got one when something set it to Spanish a day or two ago.
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