The crushed/cubed option is **generally** selected by a solenoid in the
back of the freezer which engages a rod in the back of the ice bucket.
Can you post a model number (should start 596.), then we can see what
Hi and Happy New Years,
This may help....
There should be a solenoid behind the ice bucket ( see picture above )
that moves an metal arm on the ice bucket to move the crush teeth away
for cubes or keeps the crush teeth in place for crushed cubes. The arm
or solenoid may be frozen in place or stuck?!?
Appliance Repair Aid
"The arm or solenoid may be frozen in place ..."
I have found ice in the area displayed in the linked diagram when fixing
ice-maker problems on my refrigerator. My remedy was to move the contents
to an ice chest and thoroughly defrost the freezer compartment using a fan
to blow air into the open door. Takes about an hour. Be prepared to mop up
thawed water. SJF
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