Approx. a year ago, My wife & I bought a Bosch Dishwasher. What a mistake! I came to find out that there was only one Bosch service repair company in this town. The service repair company has been to my house on four (4) occassions to repair this machine, & it's still not repaired. In the meantime the water sits in the bottom of the machine. We have made at least 6-8 calls to Bosch. We have talked to Stephanie, Steve, Valerie, & who knows who trying to remedy the problem. No one from Bosch has ever called us to apologize for the inconveinence or to offer a solution. In fairness to Bosch, they have agreed to pay for the repairs. Next week sometime when they feel like it, the service repair company will return to see if the new wiring harness is the right one this time. It seems the wires had gotten to hot & melted some of the insulation. I guess I have an $800 Lemon on my hands. Oh! Did I tell you that I bought it from Lowe's? My advice to anyone, is to buy your appliances from a local dealer who does their own repairs. It's worth the extra money.
- posted
18 years ago