Not sure if anyone would have an answer to this problem or not, but I
have this blueray player that's suddenly stopped working properly. Here
is a photo of the info on it:
We finished watching a movie one evening and then my brother changed the
settings to "update automatically". Ever since then the machine has
been stuck in a loop of "Up ..... Open ..... turns itself off .... turns
itself on again ... Up .... etc.," It was connected to the internet so
it should have updated, but we finally had to just unplug it and put our
old blueray player where this one used to be. It works fine.
We've tried to find a solution on the web, but have come up empty, and
can't find a 'reset' button on the stinking machine. Should we turn it
into a boat anchor or is there a way to reset it to get it out of that loop?
On Sun, 12 Jul 2015 13:02:08 -0700 (PDT), bob_villa
< By USB >
1. Visit www.samsung.com.
2. Click SUPPORT on the top right of the page.
3. Enter the product's model number into the
search field. As you enter the model number,
a drop down will display products that match
the model number.
4. Left click your product's model number in the
drop down list.
5. On the page that appears, scroll down to and
then click Firmware Manuals & Downloads.
6. Click Firmware in the center of the page.
7. Click the ZIP button in the File column on the
right side of the page.
8. Click Send in the first pop-up that appears.
Click OK in the second pop-up to download
and save the firmware file to your PC.
9. Unzip the zip archive to your computer. You
should have a single folder with the same
name as the zip file.
10. Copy the folder to a USB flash drive.
11. Make sure no disc is inserted in the product,
and then insert the USB flash drive into the
USB port of the product.
12. In the products menu, go to Settings >
Support > Software Update.
13. Select Update Now.
14. The product searches for the software on the
USB drive. When it finds the software, the
Update Request pop-up appears.
15. Select OK. The product upgrades the
software, turns off, and then turns on
\\ There should be no disc in the player when you upgrade
the software using the USB jack.
\\ When the system upgrade is done, check the software
details in the Product Information section of the Contact
\\ Do not turn off the player during the Software Update.
It may cause the player to malfunction.
\\ Software Updates using the USB jack must be performed
with a USB flash memory stick only.
Maybe I missed something but is that "loop" actually trying to eject a
disk, detecting a jam and turning itself off?
Maybe you just need to manually open the disk slot and give it a fresh
start ... assuming there really isn't a disk stuck in there.
There is usually a paper clip sized hole in the face of the drive that
releases the catch and operates the mechanism. Push in the clip and
you will feel it release and then feel the cams operate to open the
On 7/12/2015 10:47 PM, firstname.lastname@example.org wrote:
I'm pretty sure there isn't a disk in the slot, but I'll mention it to
my brother and see if he can check it when he gets time. He's been
working all day today, and he's usually the one who messes with the
hardware around here. It's not his day job, but he's kind of handy to
have around with most stuff like that.
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