You got it all wrong. If a guy would come out and say "This is not right, you should have this", then give me a quote, that would be great. What I get is "We can't even help you." What kind of service is that? The tight ass is the warrenty company that gave me the mis- match. Now, after I go to the BBB, they are offering to pay a fraction of the cost to replace the evaporator. I got the money for the complete install, but nobody wants to come out and fix it.
I called a my local HVAC company and they said they could not get the Fan/Coil unit becuase thier not a Payne dealer. I then called Payne and they said, we can sell it directly to you, where should we ship it? Now, who's job am I doing here? I have to do all the research and ask people on the internet, the only step I'm freakin missing is installing the damd thing ! So you see how I feel that I could install this thing and know that it's done right. And laugh all you want, I can install the unit and it would be just fine. It's not exactly brain surgery.
RSC