They are pissing me off. Their website has some idiotic built-in
protection against people who click too fast. I've never seen that
anti-customer programming on any other online store's website, and
I do plenty of online shopping.
Is there an alternative, currently?
For me, MSC is preferred to McMaster Carr. Both accept phone
orders, and normally get the items to me the next day. But MSC will
happily send me a yearly copy of "The Big Book" -- their boat anchor of
a catalog. McMaster Carr wants you to be somehow cannonized before they
will send you a catalog, and I find fewer things (of what I want) in a
McMaster Carr catalog when I can find one than in the MSC catalog.
I understand that the McMaster Carr web site is better than MSCs
(though MSC's is improving), but I prefer the dead-tree catalog when I'm
really looking for something. Among other things, it will show me
similar objects which might satisfy my needs better on the same or a
They want me to be a business -- though they will sell to me
under the name of my employer before retirement. I think that the
requirement is because of pressure from the various trades in the area.
I had trouble figuring out how slowly they want me to click. If I
were retarded, shopping at two or more different stores might be
problematic. Doing so automatically decreases the number of clicks
on McMaster's website and therefore should satisfy their maximum
I am a gamer that uses speech to write and control my computer.
Took many years and lots of technical know-how to operate a
computer by voice. I'm not a communications/website expert, but I
know exactly what I'm talking about. In fact, I provided a readout
of the text message provided on their website.
This author is full of shit...
Ed Pawlowski <esp snet.net> wrote:
That doesn't seem to be at the root of his complaint; his complaint
seems to be about the manner in which the web site functions.
Back to the original poster, what does "built-in protection against
people who click too fast" mean?
Their website programming limits browsing. The only other place
I've seen anything similar is on YouTube. On YouTube, if you make
too many comments (something like posting to UseNet) over a period
of time, YouTube will ask you to do the captcha thing. If McMaster
is so uptight about protecting information on their website from
bots that might gather that information, they should implement
something like captcha instead of some one hour or more lockout on
their customers for some undefined/unspecified browsing behavior.
Maybe they should have a clicking speed indicator pop-up window or
I have a feeling that if there are any bots out there that are
trying to penetrate McMaster's website, they probably don't have
much problem doing so. That's why captcha is so difficult to get
through sometimes, because the bots adapt.
I'm not really sure what they are trying to protect. The notice
says "To protect product information, we limit search activities
on our web site."
You might be able to simulate the lockout thing by looking up
"aluminum". Find the page that lists all of the aluminum types,
like 2023, 6061, etc. I wanted to see which type was the most
popular, so I began clicking on them to see how many products were
available, and returning to click on the next. Apparently that
prompted the first lockout. Not sure what caused the eight hour
thing, maybe asking them for advice about where else to shop. But
hey, if they are so helpful, they should be able to help me get
around having to wait for eight hours before ordering aluminum.
Currently, I'm placing an order with (www.onlinemetals.com). Their
aluminum flat bar is half the price of McMaster.
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