The door will only operate when holding down the button at the house. The
remote, or single touch of the fixed control button will make the light on the
control unit light up and the door will move less that 1 inch.
The door is used only 2-3 days per week and has been installed for over 10
years. I highly doubt that the door is out of balance.
In other posts there has been mention of sensitivity control. Where can I adjust
the sensitivity if necessary?