Home Depot sent me an offer for a percentage off, good only online. I
decided to take advantage of it to buy a yard tool I've had my eye
on. However, my Home Depot credit card was declined. Since I keep a
zero balance on this card (as would any sane person, considering the
interest rate they charge), I called to find out why it was declined.
Back story: In my small town, there is no home mail delivery. None.
We must go to the post office to pick up all mail (postal boxes are
free because of this). My credit card shows my post office box
address. I used that, plus my street address, for the online order.
According to the person I talked to, the credit card was declined
because the credit card address and the online address did not match.
She tells me HD uses the post office for delivery. Okay, sez I, go
ahead and put my PO box for the order address.
That won't work, she replies. We must use your home address.
Although we use the postal service for delivery, we must deliver to
Okay -- go ahead and change the address on both my credit card and the
order to my street address. They will catch it at the post office
(although the postmaster will grouse at me for not indicating the PO
That won't work either, she replies. We must be able to confirm home
But we don't have ANY home delivery in my town, I protest.
Maybe you could talk them into delivering just this one thing to you,
Yeah. It's pretty likely the solitary employee at the post office
would be willing to close the post office, leave, and bring the
package over to my house. NOT.
Bottom line: I cannot order from Home Depot online because they will
not let me pick up the package at the post office, even though I could
sign for delivery there. Even though, if we did have home delivery,
they would first have to send the package to the post office to be
given to my postal carrier to bring to me.