Customer calls without heat. Has a Lennox G26Q3-75-1. Its 12yrs old. Blower control board is out. Heat comes on, no blower. Heats up to the limit setting. Limit opens and fan kicks into high speed. Runs, cools off and lopsided cycle starts all over. I called the local Lennox warehouse and they toss me off to their 800 number. I call them looking for a 48K98 board. They are on back-order tilll probably the 20th? Then when they are in it takes couple days to ship to me?? WTF?? How do they think people will wait for this chit while the customers are freezing their asses off? Any Lennox dealers out there? Do you guys have any local pick up of parts or are you dumped to their 800 number and everything gets shipped to you? "Atta-Boy-Dave" Bubba
- posted
17 years ago