I have no friggin idea. I guess, in our neck of the woods at least, the
leads they were getting were more tire kicker and shit leads that the TCS
dealers didn't want to waste time on. Our Trane reps decide who gets the
stores. It still takes forever to get one (months). I became a TCS dealer
about 2 years ago, I have been trying to get into a HD for about 8 months.
I finally got through all the hurdles to get approved by HD only to find out
that they were using it to woo Lennox dealers in and giving to non TCS
dealers. I spent monhts developing a program to man the stores constantly
and get appt takers that could communicate with the customers logically.
Right now a non TCS oil dealer is in there not manning the store, just
gettting the call in leads. Before that was a huge Lennox dealer they were
trying to get to sell Trane. I was told they would review how the store was
doing in about 6 months. I think it is all BS.