I have a Trane XR90 Condensing Furnace that was installed in a newly
constructed house in mid-2003. The ignitor (or "igniter, depending on
who is spelling) has been a constant problem. I've had it replaced it
once year. The first two times were blamed on gas supply being
interruptions and the ignitor gettting heated up and cooling down
repteadly. This time there has been no supply interruption. The ignitor
is just "bad". I get no satisfactory explanation for this, especially
when this type of ignitor (silicon nitride) is supposed to last for
To compound the aggrevation, this time the part is out of stock. So
while I wait in the chill air of my den for Monday to roll around, I
started surfing the web to see how hard the part (Trane's part number
IGN00117) is to find and how much it costs. Last year I was charged
$336 for the part and $99 for installation. It appears to me that the
price for the part was grossly overstated. But before I go all
ballistic on some hard working service tech, I'd like to know if I am
Anyone with any thoughts ??
Millers Island, Maryland
You don't want to go ballistic on the tech anyway.....he's liable to further
disable your furnace and walk out.
If you have issues with the price, then take it up with the owner of the
company, and let him explain to you how much it cost to stay in business and
make a small profit after paying salaries, insurances, paid days off,
vacation time, 401K, medical, dental, trucks, training, advertising,
phones, buildings, supplies, inventory, taxes, and all of the other
associated costs with operating a profiable business.
I don't know what the costs are there to keep a business open, or what the
salaries are there.... I am in a part of the country where the cost of
living is very low and so are the salaries. My flat rate installed price for
that HSI is just a little bit less.
Is your basement very damp in the summer time- the only time we have
problems with this igniter seems to be tropical basements. You may have
other inherent issues causing this- your tech should investigate further
including talking with the factory. 2003? can you say warrenty!
Warranty dont mean diddly.
I just did a warranty igniter on a 2 yr old Goodman that I didnt
install the furnace. It still cost him $124. I still charge a
trip/diagnostic fee and a warranty igniter fee. You dont think Im
going to drive my stocked service van to a customers home,diagnose it,
and install the part for "Warranty" do you? He's lucky he got any
warranty at all. Luckily, I found which wholesaler sold the furnace so
I could return the warranty part. Otherwise, my local Johnstone
Goodman dealer wants to charge a $25 warranty processing fee since the
furnace didnt come from them.
Gotta love Goodman. Money in my pocket.
Agreed- he would have got the diagnostic/trip fee but the fucking igniter
wouldn't have cost 336$ and if he had parts and labor warrenty, trane /
american standard would have picked up some of this even though their
reimbursement is pathetic .
Best not get testy with my little buddy here, I'll have to jump in if you
Marks correct, we have had problems up to yesterday only with tropical
conditions, I'm begining to think it may be a mold coating that is
developing on them and causing them to overheat and actually explode at
times. Broken into hundreds of pieces.
If the Trane is a Variable speed it is under warranty for three years,
As I stated, we only had problems with it in Tropical conditions until
yesterday at 2Pm. Recieved a call from Dave R and he stated that in his
brand new house he's had to change it out every year for seven years since
he bought the place and decided to call us to get an answer, I have non.
My question is this, the ignitor from Trane/American Standard is rated at 80
volts, whats up with this? Power too it is 120 volts !
THis type ignitor is made by White Rodgers in Mexico, it was promised to be
the answer to all the ignitor problems, we were suppose to be able to take
one thats heated and plunge it into a four by four and it wouldn't break.
PURE BS from White Rogers as always.
On 15 Dec 2006 16:13:44 -0800, " email@example.com"
For the most part, there isnt an igniter worth a chit.......furnaces
neither hehe. The Trane pencil type silcon nitrides break too. My last
was a customer on a weekend. Colder than .........and a foot of snow.
I didnt have the right one. Rigged one for the weekend and went back
Monday for the permanent correct repair.
I'll agree with Paul. I like to make a profit, a big profit in fact
but son, you got raped, bitch slapped, humped and pissed on and I dont
care what part of the country you live in.
What you need to do is call a few places, tell them what you have and
exactly what you need (a xxx igniter installed on a xxx furnace) Have
them quote the total price over the phone. If they wont.......move on.
This should give you a pretty good idea of how far they spread you
before you were kissed.
with any luck, it isn't the tech who sets the prices. When I worked
for Sears, in 1996, we had a price book that we could not modify. My
guess is the tech is following the price book, and that the company
that hired him set the prices.
Three c'notes sounds a bit too high for an ignitor. Trane's parts
tend to be proprietary, but still a bit high.
Here's some ignitors for other furnace.
Christopher A. Young
You can\'t shout down a troll.
SILICON NITRIDE IGNITORS....very rarely go bad ( that was the idea of them)
80 volt....if I have replaced more than a dozen in 4 years, I would
And the guy raped you.......he must be a thief without a mask
Did he kiss you also...because you got screwed and didn't even get kissed
heh....ok.....rephrase. $10 trip charge for anything inside the billings
city limits, $20 trip charge inside yellowstone county. outside yellowstone
county, $1 per mile round trip + travel time (standard hourly rate) applies.
btw, my clock starts from the time i leave my shop to the time i get back (i
estimate the return time based on the initial travel time).
Nathan in Montana
not at all. i make a good, _honest_ living. theres no need in charging
more than whats fair, and its foolish to charge substantially more than your
local market will bare. charging $300 or $400 for swapping an ignitor is
flat out dishonest. it takes 15-20 minutes to diagnose and swap an ignitor.
figure another 20 minutes or so in travel time and another 10 minutes to do
a combustion analysis (standard on every furnace i service) and there is no
way to justify any more.
i know its easy to blame your failures on others, but in reality thats not
how the business world works. if you fail, its _your_ fault.
Nathan in Montana
Kerist, not another "what the market will bare" contractor.
Nathan, based on other posts you've made I think you and I are alike
in many ways philosophically, but very different business wise. What
the market will bare has NOTHING to do with what you need to charge to
cover your OH and make your desired net after tax profit.
You're in business. You need to make more than "a good, honest
living" if you're going to stay in business.
On Sat, 16 Dec 2006 10:44:48 -0700, "Nathan In Montana"
this is not los angeles, new york, chicago, or any other area where there is
an endless supply of "fresh meat" to gouge and wring every penny from
possible. this is billings montana, a big small city where word travels
fast. if i charged 4X as much as my competition i wouldnt have _any_ work
at all. i charge what i consider to be a fair price. if i cant make a good
living by being honest, then im in the wrong business anyway. integrity is
the cornerstone of my operation. maybe ill never grow as big as some, but
ill always be able to look at myself in the mirror and live with the
decisions ive made.
how much is enough? my help is happy with what they make, im happy with
what i make, and my customers are just as happy with my pricing as they are
with the quality of work we do. its not that im trying to do it cheaper
than my competition. to the contrary, my goal is to do it _better_ than my
competition but if i can do it better while still coming in a little cheaper
(through efficiency, not rates) then everybody wins.
.....besides, with my current pricing i was able to do over $11,000 worth of
charity work this past year and somehow still afford to support my gun
buying habits (over $12,000 this year alone). :-)
Nathan in Montana
That argument doesn't fly.... I am in a town of 2200 people here, with the
"big city" (80,000) 10 miles away... I used to think like you do, and almost
went belly up. Now that I have changed my pricing, and the way I do
business, I have more work than I can handle, and grossed well over $120K
this year with a net of over $50K. I run an honest business, I hide nothing
from my insurance companies, or the IRS. When I went to "flat rate", my
average ticket went from $125 to $311, I only lost 2% of my customers(that I
really didn't want anyway), and picked up almost 100 service agreements as a
"one man band". 2007 will be another banner year, and I will have to hire a
tech just to keep up with the demand.
Its not about doing it cheap, its about being the best. period. Most people
really don't care what it costs if they are getting the very best possible
service, and installation with top quality equipment.
I only did about half that this year... but give me another year or 2.....
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