I've got one of those, too, well at least that brand. If I recall
correctly, one the label or else, it says take it inside if the weather
will be freezing or something to that effect. It's one of those boxes
with the reel inside. PITA to wind sometimes, but easy to transport for
winter. I haven't had a problem yet (or maybe I've just been oblivious).
Have you tried closing the faucet/cutoff valve and then turning on the
hose to drain the water? I did that one year, but I don't know if I had
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