Is my new TR7 ruined after the delivery guy washed the manual?

You need to demand a full replacement from the retailer imediately. The Speed Queen TR7 uses a unique wash system where the agitator and the tub move togather, but the real issue here is the pump and the outer tub assembly. That wet paper pulp is basicly a slurry that can find its way into every crevice of the outer tub and the drain hose. Even if you wipe the inner drum clean, there is a high probability that debris is currently sitting in the sump or the pump housing itself, wich will lead to a premature failure of the drain pump or a nasty smell that you'll never get rid of. The fact that the technician refused to take the unit apart is a massive red flag. On a Speed Queen, getting to the outer tub and checking the pump filter involves significant labor, and if a certified tech doesn't want to touch it, you shouldn't be expected to live with it. Once that pulp dries, it hardens like papier-mâché inside the drainage lines. You shouldn't be 'cleaning out' a brand-new $1,300 machine becuase the delivery crew couldn't be bothered to check the drum.

Do not run another cycle. Running a 'clean cycle' right now will likely just push more of those plastic shards and paper bits deeper into the internal plumbing where they can snag on the impeller. Call the store manager and tell them the unit was **damaged during installation** by thier own staff. This isn't a warranty claim—it's an installation fail. They need to swap it out for a factory-fresh unit that hasn't had its first run as a paper shredder. Keep all your documentation and the service ticket where the tech noted he wasn't comfortable doing the repair. If they try to push back, remind them that the machine was never delivered in working order. A TR7 is built to last 25 years, but you've allready compromised the lifespan of the seals and the pump before doing a single load of actual laundry. Don't settle for anything less than a swap.

I’d be livid. If they give you any trouble with the swap, honestly just get your money back and go with a Miele W1 instead. I had a similar installation disaster and switched brands entirely. The Miele has a much more robust filtration system that's acutally accessible from the front, so if somthing ever did get stuck, you can clear it out yourself without a tech. The TR7 is great but that paper pulp is a death sentence for the internal drainage. Don't let them 'clean' it, just push for the Miele or a fresh replacement.

Don't even think about cleaning it. The second you start scooping out that gunk, the store's gonna say you've accepted the delivery. It's a total loss. That paper's gonna clog the pressure switch tube too, and then your water levels'll be all messed up forever. You paid for a new, working machine, not a DIY restoration project. Tell 'em to come get thier paper-shredder and bring you a real washer. I'd be blocking the driveway untill they promise a swap.

Quick update—I took your advice and demanded a full replacement from the store. After mentioning the point about the paper slurry clogging the pressure switch tube and pump, they stopped pushing the 'just clean it' approach. They're swapping it for a brand new unit tomorrow. I didn't want to risk long-term damage on a brand new Speed Queen. Thanks for the help!