OT: The Customer Is Not ALWAYS Right.

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bugbear wrote:

Absolutely. OTOH, it better get you a cup of coffee with a smile. While arrogant, narcissistic, self-absorbed, and self-important customers are a scourge of the earth, I also find "service with a snarl" to rank a close second.
--
If you're going to be dumb, you better be tough

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They get a 'snarl-size' tip.
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