i did call ridgids 800 number, they said i need to get it to a service
center, they have a list of all the service centers in your area, you
could either send it there or take the battery or broken tool there.
they should have replacement batterys in stock. heres a follow up for
my original post, i took my 18V drill back to HD, because i only
bought it a month ago they opened a new 4PC box and took my broken
drill and gave me the new drill. they did say they were replacing ti
because it was within the 90 day satisfaction guarentee, but they were
not a warranty drop off for ridgid power tools.
also if i did not mention it before, i would recomend copying your
reciept and laminating the copy and the bar code cut from the box and
the lifetime clipping from the thin flyers that home depot has
floating around the ridgit cordless display. as well as the small
picture from that same flyer that shows the items you bought. that way
everythings all in one place and cant be disputed. i really recomend
people to copy thier reciept, because it is possible home depot and
ridgid are betting that your reciept will fade before you need
service, or get lost. i keep my original and my laminated copy in my
safe. also donot laminate your original, the heat from the lamination
machine will turn it black and possibly make it useless.
to addresss the concers of the other person about the idea that the
charger has fans in it and that could be bad because they are putting
too much power it to the battery or something like that, well i think
the fans are an extra great idea, as they cool the battery down first,
and while charging, heat hurts batterys and the cooler you can keep
them the better, it's about time somebody stepped up to the plate with
a great idea like that!