Lee Valley pricing

I read here a while back that because Lee Valley prints their catalogs in advance they couldn't give Canadians a break on the prices when the dollar rose. I have to laugh at that. Lee Valley has no problem RAISING prices between catalogs.
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John wrote:

Crawl back under the bridge.
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Name one company with a better reputation that does not raise their prices and then go away.
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This is what they answered when I asked them:
************ Thank you for your e-mail. We have received similar comments recently as the US dollar continues to lose value. We price our catalog in the summer months. We completed our pricing with an exchange rate of 1.38 CAD/USD at that time. Today's spot rate is 1.18 - a decline of some 15%.
What many consumers do not recognize is the numerous additional factors involved in pricing, beyond exchange rates. With many of our products (purchased up to 14 months in advance) our costs are fixed at that time. For other products, we may have to purchase through a distributor in Canada, where there can be a significant built-in disadvantage in costs between markets - essentially, we may have different costs in different markets, and have to price that way as well. We have actually stopped selling our Leigh Jig to American customers recently because it costs us more to purchase the product than we are recouping with the published US prices.
We can certainly understand how one could perceive the differences you've cited as a "premium" for Canadians - but in reality, it's the American prices that are now out of whack - and are lower than is healthy for us in the long term. Our prices in Canada accurately reflect the costs of doing business.
We appreciate the time you have taken to share your concerns with us and we look forward to hearing from you again.
Sincerely,
Wanda Gibson Internet Customer Service Representative ***********
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in
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So Lee Valley has NO PROBLEM raising the price to Canadian customers on a wide range of items but won't raise prices to Americans. Makes sense, Americans would be screaming like stuck pigs. Lee Valley knows the Canadian customer won't behave in the same manner.

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John wrote:

GD Trolls continue to get me. Anyway, so you are saying that the LV is charging more then the current catalogue prices to Canadians? Odd, I was there just a couple of days ago and this wasn't the case. You are full of shit.
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<snip>
'zat you again "Robert"???
We have not changed any prices (other than introductory specials (2?) ) since the main catalogue was printed.
Prices change Sept for Wood, Oct/Nov for Hardware, and January for Gardening....that's it.
Cheers -
Rob
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catalogs
I have a price increase sheet I received with my last order. As soon as I set up my snazzy new scanner later today I will scan it and post to the binary group.
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the
That would be woodworking products, also in the gardening catalogue, (or hardware, or gift Items, also added to the gardening catalogue).... what we call "cross-over" products...
Every item has a "primary" catalogue - and is priced once per year, with its associated main catalogue...
Cheers -
Rob
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Rob Lee wrote:

Sure sounds like him doesn't it. You ever notice how the gutless wonders don't have a valid addy or any ID info? Just another pitch in the dust, Robin, let it go by. Dave in Fairfax
--
Dave Leader
reply-to doesn't work
  Click to see the full signature.
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Hi Rob, I thought I posted this a couple days ago but it seems to have dissapearred. My apologies if this shows up twice.
First, I'd like to say that I'm a very satisfied LV customer. I just finished spending my LV gift certificates on some K-Body sets at your Coquitlam store. Lee Valley's customer service is second to none.
I also have a question regarding this US/CAN pricing thing.
Would a customer shopping at a Canadian LV store be able to purchase goods at the US catalog price if paying in US funds? Just curious.
Thanks.
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dissapearred.
Are you nuts? Of course not, or every Canadian would be doing it.
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Go away Robert, you give Canada a bad name.
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dissapearred.
Hi -
No - the USD priced catalog is for delivery only outside Canada...
Cheers -
Rob
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*plonk* goes the idiot....
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Wanda, I am afraid this troll got you hook, line and sinker. You explanation was appreciated but certainly not needed.
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Hey, John/Robert/whatever?
FOAD.
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Hello John, meet Robert in my kill-filter. Aut inveniam viam aut faciam
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