Expedited Shipping Services
We are currently working on adding an automated expedited shipping
service to our Web site. However, if you would like to receive your order
faster, you may choose to upgrade your shipping method with one of our
courier services manually.
You have a choice of a courier. Try reading a little first.
Robin Lee checks in now and then. Why doesn't somebody put together a post
with his name in the title. He should spot it. Ask him directly about his
shipping policies. He does a good job answering other questions. Let him
respond to this one.
Just a suggestion.
Been there done that with Lee Valley. They have no plans to switch away from the
'cheap' Canada post. If your mailing address is a PO Box in Canada you pay the
same price as those who get home delivery but you have to drive to a post office
to get your stuff. Which means we get screwed.
You like playing the poor put upon flake don't you? If as you say, you can't
Canada Post to deliver directly to your home (and I really don't blame them
to be honest), then that's the fault of Canada Post and the limitations of a
All of that aside, I just called the Scarborough store in Toronto and
explained the situation. They can and are willing to send orders in Canada
by UPS. Naturally, UPS won't deliver to a PO Box, but they will deliver to a
street address if you supply one. Got that flake?
If you don't believe me, than *YOU* call them at 1-800-267-8761
You're welcome. The next time you visit Toronto, drop over for a beer and we
can start again. The internet lets people fall into arguments much too
easily whereas meeting them in person makes that event much less likely.
I might take you up on the offer.:)
And I apologize for the Dumbass remark. This is just very frustrating.
I won't even go into rebates.
Futureshop refused to honor a $100 rebate because my mailing address is a PO
Box. The store manager finally went good for it. He is a nice guy.
But it says in small print right on the form they give you AFTER you make the
purchase that if your address is a PO Box you don't qualify for the rebates.
I see STORES are different from the website. So if I want to phone a STORE (long
distance) I can use anyone I want for delivery.
I can have it shipped by mule from a brick and mortar STORE.
That's the same with ANY store you DUMBASS.
At this point I'd hazard a guess that some very shrewd people at Lee Valley
Tools decided long ago that your business is just not worth the harassment
you'd put them through and decided to pretend they couldn't ship to your
Makes sense to me. I certainly can't fathom what might make sense to you.
Have a good day.
Isn't that what you have been doing all along?
Let me repeat NO ONE in my town, or probably any town in Canada, who has a PO
BOX for a mailing address can have a parcel delivered directly from Lee Valley
to their home.
Ahh, now the problem comes to light. You don't understand things very well.
Why didn't you say so? Hey, there's no shame in needing things explained to
you. Every six year old needs an explanation now and then. *You* just happen
to need more explanation than most.
You're not too bright are you? Orders are shipped from Ottawa. The stores do
not ship directly. As well, I've placed orders by phone using a credit card.
What excuse do you have now? (aside from needing extensive explanations for
every step of the ordering process)
Not according to the Lee Valley rep I spoke with.
If you place an order through the 1-800 number the parcel will ONLY be delivered
by Canada Post. Because that is NOT a brick and mortar store.
If you order from a Store IT'S SHIPPED from the store, not the distribution
Do you drink much Upscale? It certainly seems that way.
Hi Lee -
Yes - I do check in frequently...but have been out of the office.
I'm perfectly willing to discuss just about anything... but will not debate
specifics publicly with anonymous posters...it's a no win situation.
Particularly ones that are vulgar...
If "jimmy the shopper" has a PO box as an address - our hands are tied...we
can only use Canada Post. It's not up to us...
I think that was my last order. The jar on the paint sprayer arrived smashed. No
biggie because I have 30 just like it but it was my last straw with Canada Post.
I have had no problems with your staff.
I politely asked last year if I could get home delivery and was told no...end of
I wasn't rude or vulgar until the likes of Upscale called me a liar.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.