No personal experience.
In a class I just took in Canada in July 05, there were two
participants who had purchased Laguna's. They both loved the machines,
BUT they both had troubles with getting them going.
The first gentleman's problems were minor and related to a broken
bracket, but it still took the distributor a couple of weeks to get it
The second fellow had 2 bad motors, and some other alignment issues.
He figured the alignment from bad shipping, and the 2 bad motors from
horrific quality control. He could see one, buy why the second one was
not tested before being shipped was beyond him. He felt if he could
return the saw it he would have, as dealing with the distributor in
Canada was a great frustration for him.
Both felt if you could buy it from a local dealer, apparantly not an
option, it would be worth a few hundred more $ for the service.