Great Job Opportunity - crap wood selector

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Nothing will stop the phantom part stealer. Most feel they have a right to open *any* packaging to examine the contents anyway.
I wanted a box of 200 woodscrews. Just about every box in B&Q had been opened. I felt like filling one up from another...
--
*Why is 'abbreviation' such a long word?

Dave Plowman snipped-for-privacy@argonet.co.uk London SW 12
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Yup. How many staff would be needed to check everything that might have been tampered with?
--
*There are two kinds of pedestrians... the quick and the dead.

Dave Plowman snipped-for-privacy@argonet.co.uk London SW 12
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Yup? Meaning the thieving customers are better people than the ones filling the shelves? Surely not.
I reckon the major sheds would need dozens of extra staff to check everything that might have been tampered with. Not a viable proposition.
--
Joe Finlay

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'Yup' means I agreed with your view. So nope.
--
*Never miss a good chance to shut up.*

Dave Plowman snipped-for-privacy@argonet.co.uk London SW 12
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Joseph Finlay wrote: [snip]

[snip
Errm, I resent that presumption. I am one of 'those' customers. Imagine this: You've just spent a frustrating evening, failing to fit some gismo, because the last, non-standard clip is missing. (Oh yes, you checked that the box or bag was sealed when you bought it.) Nothing in your spares box is remotely similar.
Have you ever tried getting the staff to give you a missing component? They don't keep spares as they live in a world where whole assemblies are disposable!
You could try taking the whole thing back for a refund, but it's already 99% in place, so you adopt the easy option - go back, open another box and take the missing component. For the sake of other customers, make it very obvious that the package has been opened.
--
Jan - extracted from "D-I-Y sheds, my life as a tow rag".

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On Sun, 24 Aug 2003 03:13:51 +0100, Joseph Finlay wrote:

is king. Some chains are worse than others for this. DSG Retail(*) are, IMHO, the worst offenders. I have bought two items shrink wrapped, sealed, "as new" from DSG Retail stores that have been faulty and obvious customer returns on opening.

Why should the manufacturer foot the bill. The goods as supplied by them where not faulty and complete. The store has to take the loss, how they deal with that is up to the store. As you say the incomplete product should not go back on the shelf "as new", about the only option they have is to put it in the "reduced" but it really needs to be labeled "incomplete" as well.

Oh, you do know what being assertive is rather than agressive. B-)
(*) DSG Retail = Dixons, The Link, PC World, Elkjop, UniEuro, Currys, Dixons Group Business Services, Partmaster Direct, Mastercare, pc service call, PC World Business, PC City & Electro world.
Bung "DSG Retail" into google and see the great long list of court cases, complaints consumer support groups...
--
Cheers snipped-for-privacy@howhill.com
Dave. pam is missing e-mail
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Hi
The solution is simple, and the fact that it is not implemented shows only one thing, only one person to blame: the manager. It is the manager who is responsible for resolving problems like this, and it is the manager who is in the position to do so.
And the solution is... the MANAGER puts a bin somewhere with a notice on it saying something like 'We are keen to ensure high quality goods 100% of the time. So if you ever find an item that is not upto standard, if you place it in here and we will take it up with our suppliers /handlers etc. to ensure it doesnt happen again' Something like that anyway.
No staff checking expense, many less pissed off custmers, hence more trade and more profit.
Now I have part 2 on that as well... but thats a trade secret.
Regards, NT
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