Great Job Opportunity - crap wood selector

[BillR]

So did I but local Jewson's were no better, 90% of their 1x1.5" were warped

[Dave Liquorice]

Lighter fuel shifts 'em and dosen't affect the wood.

I agree in this day an age they should be able to find a suitable, peelable, adhesive but they probably don't want that as people could shift the sticker from a bit of 25x25 to 150x150. The oiks on the checkout wouldn't notice.

But not a plastic label please, at least paper will rot.

[Joseph Finlay]

In message , Snowman writes

Assertiveness course my arse. More like a course in arrogance. I bet you lapped it up. Fortunately these days staff employed in the retail sector have just as many rights as the customer. Being abusive, aggressive, stamping your feet or throwing your rattle out of the pram will get you nowhere.

[Gnube]

!! LOL! ;O)

Take Care, Gnube {so, do YOU know anyone who won the Readers Digest Draw?}

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[Sheila :-D]

Andrew McKay burbled:

snip

and on getting those customers to return to spend more money I should think.

[Dave Plowman]

Yup. How many staff would be needed to check everything that might have been tampered with?

[Snowman]

You are totally right as you say - "being abusive, aggressive, stamping your feet or throwing your rattle out of the pram WILL get you nowhere." But assertiveness will. You obviously don't know the difference between the two - I suggest you get yourself a good dictionary.

Peter.

[David W.E. Roberts]

A sudden agressive (not assertive) appearance! Is it IMM in disguise or do we have a Troll intruder??

[Andrew McKay]

No argument with that. However taking my recent experience in various DIY sheds into account it doesn't appear to me that there is any great shortage of customers queueing at the tills.

Dunno what it is about Homebase in particular, but their tills always take absolutely ages to get thru. Other DIY outlets are typically quite fast at processing customers.

Andrew

Do you need a handyman service? Check out our web site at

[Gnube]

I'll go further than that, I reckon this was the only case of what was being accused in the whole thread (as far as I have read it to date!)to be honest, hence my LOL! on reading it, it was a tad ironic that the practice being decried was the very one used to decry it!

Take Care, Gnube {so, do YOU know anyone who won the Readers Digest Draw?}

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[Gnube]

It didn't make for good reading either way! This was grim by even my standards, and I aspire to being a rotten, miserable, grumpy old curmudgeon, once I'm old enough. ;O)

Take Care, Gnube {so, do YOU know anyone who won the Readers Digest Draw?}

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[Jan Wysocki]

Joseph Finlay wrote: [snip]

[snip

Errm, I resent that presumption. I am one of 'those' customers. Imagine this: You've just spent a frustrating evening, failing to fit some gismo, because the last, non-standard clip is missing. (Oh yes, you checked that the box or bag was sealed when you bought it.) Nothing in your spares box is remotely similar.

Have you ever tried getting the staff to give you a missing component? They don't keep spares as they live in a world where whole assemblies are disposable!

You could try taking the whole thing back for a refund, but it's already 99% in place, so you adopt the easy option - go back, open another box and take the missing component. For the sake of other customers, make it very obvious that the package has been opened.

[Snowman]

Indeed, whilst it was not the practice that I was actually advocating!

Peter,

[derek]

That is one of the world's imponderable questions.

Similar at Makro. (Supposed to be trade only, documents required.)

Councils all over the north of England run special buses there for the disabled.

DG

[Andy Hall]

If you mean the one in Bracknell then it's because half of the operators have an IQ in two digits only, and the others are old women who want to gas to their friends as they go through the checkouts.

Worse is Focus at Winnersh who employ mainly teenagers with a really bad attitude problem. They are openly rude to customers and the words "please" and "thank you" are not in their vocabulary.

I seem to get much better results at B&Q - either the Reading one (if one can stand the smell) or the Farnborough one.

However none of them seem well staffed with people with product knowledge.

I was recently in Paris and made a visit to BHV next to the Hotel de Ville. Actually I just visited the hardware department in the basement which can be reached directly from the Metro.

What an Aladdin's Cave of a place. I've never seen so much packed into a relatively small space - you could even buy complete animal hides for leather work. There is a display of tools from each of the major manufacturers (a bit like a small trade show with individual stands) with an assistant one each who actually knew about the products. They even had a full range of timber and sheet materials, although how one would manage a sheet of 2440x1220 on the Metro I am not quite sure. I think they will deliver.

The checkout assistants were courteous. I had a conversation in French with one lady as she was adding up what I had bought and when I had a question and couldn't remember the words for a carpenter's square, asked me in French whether I would like to switch to English. That was helpful and unexpected.

.andy

To email, substitute .nospam with .gl

[Joseph Finlay]

In message , Dave Plowman writes

Yup? Meaning the thieving customers are better people than the ones filling the shelves? Surely not.

I reckon the major sheds would need dozens of extra staff to check everything that might have been tampered with. Not a viable proposition.

[Joseph Finlay]

In message , Andy Hall writes

I was not really referring to rights of customers but to the rights of staff serving those customers. Staff these days who have a customer facing job are quite within their rights to refuse to serve any customer who is in their opinion abusive or threatening. You can "escalate " a problem all you wish but the simple fact of you raising your voice could see you down the local nick being charged with anything from disturbing the peace to causing an affray.

[Joseph Finlay]

In message , Snowman writes

I don't need a dictionary. I do know the difference between the two. Unfortunately one mans assertiveness is another mans aggressiveness.

I suggest you read a primer on psychology

[Joseph Finlay]

In message , David W.E. Roberts writes

You honestly think that's aggressive? Gawd help us all!!

[Dave Liquorice]

You *do* need to sort of the difference between being "assertive" and "aggressive". You do not raise your voice when being assertive, if anything you lower it and speak slowly, calmly, and clearly. As has already been said you remain in control (of your emotions) when being assertive. Raising your voice is the early stages of losing that control.