Now at the stage where about the only thing left to do with the kitchen
is to get a new fridge freezer. Looking for a 50/50 built in jobby.
I've been having a rummage around on the web and have come across a
bewildering number of suppliers, whose prices seem fairly consistent
(and about 75% of the electrical sheds). So I was wondering if anyone
had any suggestions for online supplies to use or avoid. I prefer to
use "real" shops, but with savings in the region of £100-200 (depending
on model) in the offing, it looks as though this online shopping might
have something going for it.
To Reply :
replace "news" with "adrian" and "nospam" with "ffoil"
On Sun, 11 Jan 2004 10:58:26 +0000, Adrian Simpson
For domestic appliances, shops offer no value at all apart from being
able to go and look at some models before you buy.
In most cases, manufacturers are doing direct to customer delivery to
reduce cost since the more hands and warehouses something passes
through, the more the cost and the more likely it is to get damaged.
In effect, whether you buy from a shop or an on-line place, an order
gets entered on the manufacturer and you receive the product usually
directly from the manufacturer more and more.
As far as service is concerned, either manufacturers have their own
operation or they sub it out to local one man operations.
So, the only issue is protecting yourself in the event of an issue
with the purchase. your contract is with the shop or the online
seller, not the manufacturer. You can protect yourself quite
effectively by buying with a credit card - this way the card company
becomes liable with the seller so that even if the seller goes broke
you have protection With recent legislation on distance selling, you
have even more rights such as the ability to return goods for any
reason in a short time.
In terms of where to buy, I would just use Google. There are
numerous sites that will give you the best price - but don't rely on
one, then also they have reviews from individuals about how that
You may find places like John Lewis running the same higher prices on
line as in their stores, but then sweetening with a 5 year warranty or
something like that. If that's useful to you, then it may be a
factor in your decision.
To email, substitute .nospam with .gl
despite my problems having a washing machine delivered in one piece from
Siemens (see earlier post), I ordered from BE Direct www.be-direct.co.uk
They have been very helpful in sorting out my problems with siemens, and
their prices are very good.
I got mine from something or other like direct electrical or summat.
The Liebherr model - built in.
It is much better than most you see down the sheds, and was shipped
direct - the vendor was just a broker.
Just google on liebherr fridge freezer and see who comes up.
I used QED. One of the items (unusual integrated 1600 spin AAA Smeg WM) was
out of stock when ordered. However, they kept me informed of progress
regularly by email, and let me know that I could cancel or change my order
at any time should I wish. BTW, when the boxes arrived, they came in a
Miller Brother's van with a Miller Brother's delivery note.
On Tue, 13 Jan 2004 14:04:17 -0000, "Christian McArdle"
Here is your clue.....
QUALITY ELECTRICAL DIRECT LTD
SOUTH YORKSHIRE DN2 4SQ
MILLER BROTHERS (ELECTRICAL) LTD
To email, substitute .nospam with .gl
Yup, owned by the same Millers. You'd think that QED would trumpet
the Miller Bros name to give themselves credibility as an online
supplier, however they go to great lengths to keep it under wraps,
presumably to stop customers in the shops demanding the QED price?
Interestingly they often use the 'Miller Bros' price as the high
street comparator price on QED - and Miller Bros themselves aren't
I've used QED a couple of times and they were really good. Only
disadvantage was you couldn't pick your delivery time; they give you a
date maybe a week in the future, presumably by which time they've got
enough orders in your area to make a drop-off worthwhile to them. But
a small price to pay for the savings.
I've known Miller Bros. since it was run by the Bros. and they have an
outstanding service record. I'm quite impressed at the way they've
transformed an old-fashioned family business into a twenty first century
one without losing touch with their customers.
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