Electric Bill - Is this Eccessive?

[Adam Funk]

I prefer bank transfer, which is easier and cheaper for me (no stamp) as well as for the supplier. Unfortunately it is now quite routine for companies to gouge customers who don't pay by DD.

[David Hansen]

On Mon, 19 Mar 2007 12:02:20 +0000 someone who may be Adam Funk wrote this:-

It is the supermarket approach. Transfer one's business costs to the customer and then tell people one has cheaper prices.

[Jim Alexander]

What I meant by par was roughly the projected annual cost divided by 12. At the time I couldn't change it online much below that even though I had a moderate surplus. Got the surplus refunded no problem and I am now paying a couple of pounds below the "par" amount.

Incidently when I changed the monthly amount I got the very same "we have reviewed your payment letter" in confirmation.

You're right of course but I had reason to ask. When I have argued the definition of "error" with my bank they deny "error" for example means a billing error if the amount debited was notified. As a matter of fact they do not have a reclaim category for that scenario. I have to blag one of their categories to get the immediate refund I insist I am "guaranteed".

Quite, but still hoping that someone has a definitive view on that.

Jim A

[Adam Funk]

Some "guarantee", if it depends on how cooperative your bank is.

Well, I sent a cover letter that said something like "By using the enclosed Direct Debit mandate, you agree to the following conditions..." and gave me the right to dispute any increase. I haven't taken legal advice on this, but I'd expect this procedure to bind them to my terms.

[andyrdhall]

Actually my usual newsreader is perfectly well configured, thanks.

I have also read your posts and responded to them.

You may not like it being pointed out that it's somewhat foolhardy to lend money to utility suppliers, of course.......

[Mary Fisher]

Inadmissible evidence, M'lud :-)

Mary