I have got an ordinary office chair. One of the castors broke but the distributor (dpauk.net) has quite efficiently sent me a set of castors (all five). (I write "quite" as they first sent out a set of the wrong castors. But both sets have been sent for free which is pretty good - the chair is a fairly low cost model.)
But I cannot see a way of removing the "spike" part of the broken castor. I think you can see clearly what I mean in this picture: