No, that was my mum's. Heat exchanger replaced after four years (service missed so Keston wouldn't replace under 5-year warranty) - as said elsewhere this didn't come cheap (£700 inc labour IIRC). Due to continuing unreliability (internal exchanger leak losing pressure and locking out?) she got it replaced by a W-B last summer. This wouldn't keep running for more than a week or two at a time before locking out. Tracked down to the 'professional' installer not realising that this model didn't have an internal bypass and on a S-plan system you need to have an external one (which was there for the Keston but he took it out). Haven't heard any more for a couple of months so hopefully now all OK. If not, at least it's not down to me any more.