<< TempCast wants a certified check >>
My gut feeling is that you should drop this one like the proverbial hot potato.
Handing out cash or certified checks, whatever, gives you no leverage over
botched installtions. If you have a family lawyer or contacts in the building
trades, ask them how a standard remodeling contract reads.
You also should do more research into the credentials of this installer, like
names of other clients, BBB ratings.
Be fair, but be wary and don't become a victim. Good luck.
I have a Temp-Cast masonry heater insert in my fireplace. Dealing with
them was fine. I picked up my unit at their factory with a rental truck
and the only problem I had is they didn't give me all of the proper
paperwork to get through customs at Buffalo so I spent an extra 30
minutes there. Other than that, no major complaints.
Yes, they are real (well, they were four years ago anyway) as I've been
to their plant and seen the operation. I don't know where you live, but
I live in the US and since Temp-Cast is in Canada, I don't blame them
at all for requiring a certified check. This is actually fairly common
My only real complaint with Temp-Cast is I don't think the heat output
of their unit is as high as they claim, but otherwise it has performed
pretty much as advertised. I used 6" of stone around the insert and
this is probably partially responsible for my lower heat output as they
recommend 4" of masonry as I recall. However, even with 6" of mountain
stone, the exterior gets pretty hot to the front and rear of the
secondary combustion chamber.
The unit burns clean as they say and the fires are fun to watch as they
burn pretty intensely. The glass door stays pretty clean, but you still
need to clean it every month or so. Don't burn green wood in the stove,
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