I have Prime Windo replacement aluminum windows installed some time ago. They were made by Roll-A-Way. They have stopped making these windows and getting parts is problematic. What I need most are spring balancers. Where can I get parts?
The sash is held in place by these balancers. They have built in springs and pulleys that counterbalance the sash. The sash is easily removed by rotating something called take out clips away from the frame toward the inside with a fingernail or screwdriver. The clip catches the balance when the sash is raised. The sash can the be tilted out and removed from the frame. The balancers remain connected to the frame.
I think that the same parts have been used by several manufactureres, but I have no idea on how to get parts.
Bill