One of my co-workers tell me what a great deal they got on siding from HD.
Then she mentions all the things that she does not like about it.
I'm sure they do lots of things good, but I hear of too many BAD stories to
take a chance.
On 25 May 2004 19:26:31 -0700, email@example.com (liquidfly) wrote:
Home Depot will hire just about anybody.
If you get lucky you get a top notch pro, but given what HD pays you won't get
that lucky often.
It's a crap shoot when you go through HD or Sears, etc.
Better to hire your own guy.
HD does not hire or pay people for this function. They use independent
contractors, who pay a fee for the referral and use of the brand name. So
the quality and value depend on the individual contractor.
I got a roofing quote from them last year, and it was 2.5 times the lowest
quote. Would they have been 2.5 times better? I doubt it.
Sure people have had good experiances with Home Depot, but Home Depot does
not actually do the work, they hire a subcontractor. Maybe the same company
you could hire directly to do the job! Why have Home Depot as a middle man??
Contractors sell spare hours to HD at a reduced rate so HD prices are
Some contracting firms make no money at all on the deal but it allows them to
keep their crews busy without having to lay anyone off.
Generally they send their least experienced workers on the lower paying HD jobs.
Using Home Depot as the middle man, I'm assuming, will mean good
financing options and a warranty that someone will actually stand
behind. The company that Home Depot hires may not be around in 20
years but I'm pretty sure HD will be...
In principle, an uneconomic way to sell. Going the same route as all those
Sears "services", just applying general brand goodwill (such as it is) to
random stuff. It's like the phone company started pizza delivery.
firstname.lastname@example.org (liquidfly) wrote in message
HD is just a middleman that gets between you and the installer. I've
used them for installation of an appliance, a dishwasher, and it went
fine. A number of years ago I remodeled my kitchen and bought the
counter from HD. I used their installer. He didn't communicate well
with the guy who installed the cabinets and instead of a built-in
stove I ended up with a standalone. I ended up getting half my money
back on the counter but I'd rather have had the job done properly. I
wouldn't use them on a large project like a roof. Better to work with
a company that does only roofing than an HD low-bidder that may be a
jack of all trades.
email@example.com (liquidfly) wrote in message
I had a hot water tank installed. The installer came out the very next
day. He did break a part off the humidifier and when they never came
back to fix it, I went back to HD and they were on it. What I like is
that you can use a credit card and that they were fast. You can go
after HD if something does go wrong. But it does cost more.
OK, a know nothing klutz damaged your equipment and did nothing. You are
happy with HD because you had to go back to the store, complained, and they
fixed it and you even paid more that at other places. Damn, it does not
take much to make you happy.
Yes in this case I was. I wanted the tank installed asap since it had
leaked all over . My time is worth something. But that all depends on
what you make. You may be the type that will drive 20 miles to save a
dollar. At the time, I paid 425 for a tank plus they took the old one
away. Our trash pickup would charge us $15 to haul away.I went in at
noon one day and it was installed the next day at 9:00am. Where I live
, that would NOT have happened trying to locate someone through the
yellow pages or in the local newspaper. We were not interested in
waiting a week to take a shower in the middle of summer. Perhaps you
don't mind smelling. We do though. So I paid around 50 dollars more
to HD than sitting there for a week , taking time off from work,
waiting for someone to show up and give me prices(and who knows if
they would have shown up) It is a tight squeeze to try to get by the
humidifier to get the tank in. Who is to say that someone else would
not also break it off and do nothing? Many contractors do not accept
credit cards which can protect you in case something goes wrong.
This entire transaction took less than an hour of my time by going to
HD and was headache free. Going elsewhere would have cost me
considerably more time. If time is on your hands, and it is a more
costly job such as a roof, I would definitely get several quotes. But
if I have a serious leak in the roof and all the roofers can't get
there for 2 months, then I would consider HD. You need to use common
sense in these situations.
What is so funny, and sad about this, is that Home Depot uses the same
people that you could have used for less...the same ones in the yellow
pages, OR, some newbie that isnt experenced that is looking to try to stay
I love it when I hear people say, "But they let me use my
Visa/Mastercard/Home Depot card to pay for it", and then I say, "We take all
major cards, and can finance you for a lower rate, and of course, could have
saved you $2000."
And the guys at the local Trane dealer just laugh when Home Depot calls
them....its amazing what some people will foolishly pay for a 3rd party to
intervene for the same thing that they can do for free..
You're reaching. He was quite willing to do the work without any 'calc'
and at no time mentioned any need for calculations of any sort.
According to him, the vents weren't unbalanced, they weren't optimally
placed. We weren't building or remodeling and the "problem" he claimed
isn't there. Are you a fast buck artist who sells stuff people don't
No, not at all. We got identical equipment. If anything we received an
AC unit with a higher SEER rating, but I would have to dig through the
paperwork to verify that.
I'm glad your Home Depot install went well. It should last a good 8 years.
Home Depot installs are done by those willing to take the lowest profit. In
turn they pay their techs the lowest wages.
There is no room for higher quality materials or extras. It is what it is.
Its no surprise to anyone we get what we pay for.
In all honesty we techs know what they pay and the quality that provides.
The last resort before throwing in the towel and becoming a plumber (-:
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