came home last night & the transmitter wouldn't open the door. went
inside and the switch worked and opened the door just fine. but you
have to hold the button down to close else it starts back up again. So
two related problems. Any ideas?
thanks in advance
Batter likely needed for the transmitter and the button needed to be
held down because it is thinking something is obstructing the opening, check
out the electric eye sensors or the balance of the door (it should open and
close easily and stay in both the open or closed position when disconnected
from the opener).
look at the receiver led carefully, cup your hand over it and do an
alignment first before you troubleshoot because marginal alignments
will cause the led to light. Another issue is if you have the new
track mounted sensors that snap on. They are more sensitive to
alignment because of track motion and in some cases you may have to
anchor loose door track to eliminate problem. see faq #2
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