I've been to three different WW Warehouses. One is half the distance I drive
to get to Woodcraft.
Woodcraft A few thousand $$$
WW Warehouse Maybe 50 bucks
By comparison, the WWW stores are dingy, poorly laid out, and most of the
workers are minimum age clerks that don't know what end of a hammer to use
to drive screws. There is not a big difference in prices, but it is just
the atmosphere that keeps me going back to Woodcraft. They know me by name,
are helpful, and actually use the tools they sell.
Regarding the clerks in my local WWW, in general they are very knowledgeable
about tools and their use. They generally don't have any kids on the
payroll... tending towards the other end of the spectrum. There have been a
few exceptions over the years but they were rotated out as the store
manager's preference is to hire people with both knowledge of tools and
knowledge of how to use them.
One clerk was a tool and die maker having served a formal apprenticeship at
IBM. Another had a former life as a production manager in various
manufacturing environments--wood working to high tech. Two of the clerks
happen to belong to the same woodworking organization I do--Northeastern
Woodworkers Association. Over the years they have been quite accommodating
and have served my needs well--most of my stationary tools were purchased
from them including the table saw, 18" bandsaw, DJ20 jointer, shaper, etc.
With price matching and good service any perceived reasons to shop elsewhere
have evaporated in reality (like buying large tools from Amazon--Tool Crib
and having them come in smashed in shipping... twice for one of them). Sure
I end up mail ordering specialty items like LN saws and such but if WWW
folds the local store I'll miss them. Home Depot and Lowe's don't cut it and
the only other Delta and Jet dealers in the area are generally not stocking
dealers... displays or catalog only for stationary tools.
Like any chain, it will vary from store to store. I've found the Auburn
store dreadful. It feels dark and dingy, but maybe they just can't afford
to pay the electric bill.
In the Norwich store, they did not have 400 grit sandpaper and were not
getting any. I did buy some Marples blues that were on sale though.
Last time I was in the Manchester Woodcraft store, one of the employees from
the WWW across the street came in to buy something. When kidded about it he
said "you have what I need, we don't."
There are a lot of great Woodworking stores in New England, espec.
Connecticut. Unfortunately, here in New Jersey, espec. the town I live
in, they are/ were the best game in town. Bright, brand new store and
the two guys who were usually there when I went in were pretty
knowledgeable. Wouldn't go to Home Depot if I had to. Lowes is better,
but doesn't come close to WWW. Buying over the web is fine if you can
find a place to test the model out first.
Darn...and my Christmas present was supposed to be a new sliding dual
compound/ dual bevel mitre box.....sigh.
Hello Tool Crib....
I was just in the local WWW in Rochester, NH this morning. I was
looking at a DeWalt biscuit joiner. I was in there last night and the
salesguy told me that they would match Amazon Tool Crib's price, $149
vs. $169 list on the shelf.
When I went in this morning to get it, there was a big sign on the front
door saying "All Sales Final" and the salesguy told me that as of last
night, they have been taken over by the liquidators, no more price
matching but 10% off everything in the store. I ended up buying the
jointer as I have a somewhat urgent use for it but I'm not thrilled
with the idea of laying out $150 plus for a tool I can't return if
there's a problem.
The Rochester Store (Henrietta) is not having an inventory sale, it is a
going out of business sale (nothing special just 10% across the board) clerk
said he was notified about 3:30 p.m. on Friday and that the closure was
chain wide (about 100 stores)
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