Every year I post a special offer here on rec.woodworking to show my
appreciation for all your help and support. This year is no
TS-Aligner Fall 2007 10% Mail-in Rebate Offer!
Buy a Genuine TS-Aligner product and related accessories from any
valid woodworking tools and equipment dealer between September 1, 2007
and December 31, 2007 and receive a 10% factory direct rebate. Any
dealer will do, even if they have never sold TS-Aligner products
before. Just have your favorite dealer give me a call or send me
email. I'll provide them with everything they need to facilitate your
Follow this link for details:
Please let me know if you have any questions or comments. If you
think the group would benefit from the answer please feel free to post
your question/comment here. I will keep track of this thread and
I will be posting reminders to this thread throughout the promotion to
make sure that everyone who visits the
wreck gets a chance to see it.
Home of the TS-Aligner
< fwiw soap box>
Ed, you're a good guy with a great product, but I gotta tell you, I've
personally reached the point where I see "mail in rebate" and I immediately
run the other way.
No way in hell I will ever buy _anything_ using that method of promotion.
< /fwiw soap box>
Sorry ... It ain't your fault, but you don't often get the opportunity to
tell it to the horse's mouth. :)
Me neither. Not knocking the product but that's why I buy much more stuff from
Best Buy than Circuit City. An offered rebate is ignored.... the price had
better be right to begin with or I ain't inclined to buy.
I've been screwed by big companies like Western Digital because I bought TWO
instead of one hard drive (isn't that the point?). Wel, screw them... and
that's my feeling toward any rebate offer I read.
There are better ways to promote a product.
So, am I correct in my understanding that the negative aspect of
rebates is a bad experience with a poorly administered rebate
program? If you really received the discount that you expected then
you wouldn't have such a bad opinion of rebates?
The pricing thing is actually a rather difficult challenge. As a
manufacturer, I can't dictate retail pricing and terms to dealers.
All I can do is offer incentives for them to participate. If I knock
10% off of their wholesale pricing, they're not likely to knock 10%
off of the retail price. If they do, it's viewed as a penalty, not a
You say that there are better ways, please share them!
Home of the TS-Aligner
On Sep 3, 4:24 pm, "Mortimer Schnerd, RN" <mschnerdatcarolina.rr.com>
How is it that companies like Best Buy can offer competitive pricing to Circuit
City while at the same time avoiding the ubiquitous rebates that CC offer? I
don't know how they do it but I do know that they do it all the time.
To respond to your reply to the other poster, yes, the negativity associated
with rebates is directly related to poorly administered programs. They make you
hop through the hoops... if you forget to include one little requirement you're
out of the running... there are unreasonable restrictions. "One to a
household"? What the hell difference does it matter how many households are
involved? Isn't the whole idea to sell MORE items? Or would you rather it
remain "one to a customer"?
But let's say you jump through the hoops, cross all the t's and dot all the i's.
Then they just claim they never received it. Please remail it. However, since
the original proof of purchase was in the first envelope and the company won't
accept copies, that become a joke. However, the joke's on the original company
as I no longer buy their products. They only get one chance to rape me.
You had to ask these questions? You've never tried to get a rebate yourself?
You must lead a sheltered existence. I don't know anybody who hasn't been
screwed by a rebate offer.
Also why I will not buy most electronic items, like printers, from CC. If
the "mail in rebate" is a good thing for the customer, fine ... let the
retailer pass on immediate savings to the customer, and send in the rebate
I would be willing to bet that's what you're seeing in many instances at BB
(although still not my favorite retailer for electronic goods).
Even with shipping, I often get a better deal online ... Web 2.0, doncha
So, who would be your favorite electronic retailer? I'm looking for a
Channel Master CM4221 antenna to signal the HDTV (720p) I bought from
Circuit City today (NO REBATE!) I could internet one but would like to take
it with me soes I can set the whole rig hooked up when I get out to the
ranch late this week.
Yep, the instant rebate. It requires the dealer to do something. For
high volume products which have good demand from a manufacturer that
they cannot live without this works. But, it doesn't work for my
products or my purposes.
Home of the TS-Aligner
Well Ed, you are getting answers from your target audience. You need to
please us, not the dealer. The dealer is in a business relationship with
you. The customer does not want to be in that relationship. The customer
is not profiting from your product, the dealer is. You may need to do more
homework to determine how to get the dealer more interested in selling your
product. Asking the dealer to handle rebates is less work than asking each
and every customer to handle his own rebate. By-pass the dealer if he does
not want to cooperate.
On Sep 3, 5:02 pm, "Mortimer Schnerd, RN" <mschnerdatcarolina.rr.com>
I can't comment on how multi-billion dollar outfits like Best Buy and
Circuit City make their marketing, pricing, and promotional
decisions. I suspect that the process is significantly different from
mine ;-) I'd bet that the monthly mortgage payment doesn't figure
into the formula.
Yes, I have gone through all the hoops on a number of occasions to get
the rebate. It is a PITA to be sure. There are no hoops with my
rebate program. The form is included in the box for every TS-Aligner
product shipped to dealers. I just want to make sure that you
actually purchased the product(s) and that you are a real person.
Just fill out the name and address (without which you cannot receive
the check) and mail it back within a month of the purchase. I
personally receive the mail and process the payment. The name and
address get filed away forever - never to be used for spam or junk
Contrary to popular belief, a lot of rebate programs aren't about
increasing sales; they generally have ulterior motives. Often, they
are collecting demographic information. It's cheaper to pay end users
to fill out the form than to pay a market research firm to hunt down
the info sometime later. So, "one to a household" makes sense. My
ulterior motive involves building a dealer channel.
Won't happen with me. But, I understand why people might believe that
Yes, I have, on several occasions. Once they decided not to award the
rebate. But, it didn't bother me all that much because I wasn't
actually betting my financial future on receiving the rebate. The
rebate just prompted me to take a closer look at the product that I
wasn't paying much attention to. It added weight the decision
process. I didn't feel as if I had been ripped off because the
product didn't cost any more than it normally did. The rebate would
have been gravy. No real regrets.
home of the TS-Aligner
They invest the rebate money on the spot market and the earned
interest makes up fot the discount to you. Plus any they can avoid
paying out is gravey in their pocket.
Made it simple for myself...I don't shop Circuit City ever, rarely
Office Depot. If I have to buy I pay full price over a rebate or wait
til there is an instant rebate somewhere else.
I have always been a fan of HP equipment until they bought Compac.
Having been royaly screwed by Compac on a lap top problem they knew
about in advance now HP is off my list! (helped my attitude some when
HP lost their ass in than purchase).
The old addage screw me once good for you screw me twice bad for me!
The problem with a rebate regardless of whether you get it fulfilled or not
is that it takes a minimum of 2-4 weeks to receive. Typically this goes
up to 3 months. The poor performance by many of those responsible for
delivering the rebate has left a very bad taste in the consumers mouth.
Foe me, the rebate IS NOT an incentive to buy a product. If the product I
buy also has a rebate then that is a plus, but certainly not a reason to buy
Basically the customer has to work to get his hopeful discount.
The better way that you want to know about would be the same one that the
automobile manufacturers use. They advertise "X" dollars cash back and this
translates to immediate price reductions to the consumer. The dealer simply
provides proof of the purchase to the manufacturer and is reimbursed the
You could simply request the copy of the invoice from the distributor or
reseller and give him back the 10% of the sale price or credit his account.
The customer comes out ahead and really and truly you are here to serve the
customer, not the other way around.
From an old marketing man's perspective;
Almost everybody has been screwed by a rebate at one time or another.
Therefore all rebates are considered scams.
Therefore all stores/businesses who offer them are considered crooks.
And if you should offer a rebate, you will be lumped into the afore
mentioned crook catagory.
Don't get angry with me Ed. The number one problem I had with marketing
clients was their howls of protest that they were not the bad guys. Even
though their business practices were exactly like the bad guys.
Remember, from a marketing perspective, perception is everything. For many
(most?) folks, rebate means there is some kinda lie'n and cheatin' goin' on
Thanks. I'm not sure that the sentiment is quite as universal as you
suggest, but the point is valid and well taken. If you've got better
ideas (and don't mind doing some freelance) I would be interested in
talking to you.
It just doesn't fit my situation. I really wouldn't expect a dealer -
who doesn't know anything about me or my products - to go out of their
way to administer the "instant rebate" thing for me. I would be
embarrassed to even suggest it. Ideally, the transaction should
encourage the dealer to carry the products in their store/catalog/web
site. It definitely makes it more attractive for the customer. But,
I could do that much easier if I wasn't interested in building a
Whoa, wait a minute, how is it that your dealer does not know a thing about
you? Use your head, offer a 12% rebate to the dealer and let him discount
the product 10% to the customer. If you are billing him, let him use the
12% rebate forms work to debit his bill or to immediately suppliment his
So build a product that the dealer wants to have in stock. If it is a good
selling item, he will want to stock it and put up with marketing techniques.
That said, don't ask the end user/customer to do something that you would
not ask your dealer to do. The dealer is not as important as the end user,
period. If your product is good, the customer will find a way to buy it.
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