Don't your customers have to "handle" it too? They have to take
delivery (sometimes that means picking it up from UPS, USPS, etc.),
unpack it, and dispose of the packing materials. Why can't you
take your effort into account in the selling price?
wow - my S/H woes got more responses than I expected - no time to read
through them all "_
Anyway, im not bitching about the person who charges a couple bucks
handling fees - it makes sense and is fine to offset the cost/gas of
going to the post office, time spent foing so, etc.
My complaint was soley for the people (and there are plenty of these on
EBay) who try to hook you with a an item thats:
- Worth around $50.00
- Auction is listed for $10.00
- And hope people wont notice the $75.00 shipping and handling fee.
Before Christmas, I was hoping to buy my wife a new computer chair. I
checked Staples, Office Max and local stores, and found a couple that looked
good, and were low cost. For giggles, I checked EBay. Yeah, right. Same
chairs, 1/3 the price, and the shipping charge was almost exactly what
Staples et. al. charge for the chair itself.
I didn't see any bids on that one, and I sure didn't make a bid.
I have no use for jerkoffs that sell a $20 item for $5 then charge $40
for shipping. They might as well have tattooed on their forehead...
"I'm a dishonest putz but I don't have the wit or the courage to be
any good at it." I never buy anything from those types because you
don't know what other lame surprises are in store for you.
I know guys who sold Xbox 360s at huge profits on Ebay before Christmas.
They charged $40 to $50 shipping and justified it as covering shipping,
Ebay, and Paypal fees. The 50% to 100% profit they made couldn't cover
the Ebay and Paypal fees??
Shipping fees should cover the cost to get something to me, not be a huge
profit margin for the seller. Some sellers sell stuff for 1 cent and
charge $19.95 shipping to get around Ebay fees as Ebay doesn't charge
their cut on shipping.
I never thought of that. I've sold stuff on ebay and I use Paypal..
the fees for both are pretty low. But I suppose if you sell a lot of
stuff and start with a nearly full retail price, those fees might add
up. I'm sure ebay is aware of this and either they don't care, or
they'll do something about it eventually.
Capitalism... gotta love it :-)
They weren't/aren't chargin back the Paypal fees. They are just
justifying inflated shipping by saying they need to cover the Paypal and
It may be against Ebay policy, but many sellers do it. There would
probably be a seller rebellion if they started charging their cut on
shipping as some sellers pass along true costs and some items cost
hundreds to ship.
And you have to report it to PayPal and they'll do something about it.
Part of the problem is that eBay doesn't have enough people to watch
the auctions and catch all of this without being told about it, and
the other is that eBay's claim to fame is having millions of auctions
going on. If it starts going after a lot of the small-time cheats,
etc. they wouldn't be able to claim that.
If you take the time to report a violation to eBay, they will usually
step in and stop it, but if you think they're going to go looking on
their own, you're out of luck.
I got a friend to Ebay some old books for me, stuff I hadn't looked at in a
decade or more, but that was useful and costly when bought and might be
useful to others. Most sold for $1.50 or so. I listed a flat $5 shipping, no
deals. Most cost $1.40 for postage and a buck for the envelope. I "made" $2
or so extra on each book because of the postage...but I had to address the
envelopes, drive them into town and stand in line to ship the suckers.
My decision: I'd rather throw the books away next time it happens. It's a
PITA, got my buddy six or seven neutral feedbacks because of the shipping
costs, and basically didn't bring in enough to cover the time and energy of
entering the books on Ebay.
He figgered what every other seller figgers... they'd sell more with a
lower price. My have sold even more if he had just listed them as free
with $6.50 shipping. Or maybe free, AND he'd throw in a $5 gift
certificate for Dennys... just pay the $11.50 shipping. Nothing
unethical about that, is there? Errthing up front, ain't it?
there's also the bit about return policy. I bought an external drive
case- couple of bucks, 15 or so shipping. I thought, sleazy, but it
adds up to the right amount, so I bought it. when it came, the case was
badly sub-par quality. wouldn't recognize. the vendor's return policy
was sale price refund only, and I have to pay shipping return. so I'd
be paying $3 shipping to get a $2 refund.
Geez, when you see an item you decide how much you want to pay for it; say
If shipping is $5 you bid $35. If shipping is $30 you bid $10.
What is so damn hard about understanding that?
And what is lame or dishonest about it?
e-bay does not collect a fee on "shipping". Let's say the "true" shipping
and handling cost is $10. If you charge $30, you get $20 that is not
dinged with a fee.
On another note, one technique I have found useful as a buyer is to query
sellers for a 'best price to my doorstep'. I've used this technique when
buying multiples of an item and usually query as many sellers as I can
find selling the same or similar items. The seller then sets up a private
auction for the agreed upon price. I have seen sellers load more than 50%
of the quote into the shipping come auction time.
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